Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Prosper, TX
1,063 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,063 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Sort by
August 29, 2024
Lacey provided friendly and professional service. Thankfully it was a simple fix and did not take long. Thankfully it was a simple fix and did not take long. More
by luisfvazquezpr
Verified CustomerEmployees Worked With
August 29, 2024
Never kept up to date on my car. Throughout the whole time it was there. Had to call and physically go there to get updated. No one ever called, even though they promised they wou Throughout the whole time it was there. Had to call and physically go there to get updated. No one ever called, even though they promised they would. More
by restwo
Employees Worked With
Not sure of service writer’s or manager’s name
August 29, 2024
Lacey has always been great to work with. She is quick to respond even when she is off for the day. Will use Lacey for all my service needs. She is quick to respond even when she is off for the day. Will use Lacey for all my service needs. More
by brian_smisek
Employees Worked With
August 28, 2024
Difficulty understanding sale personnel. Sales personnel not knowledgeable regarding the vehicle Service department not interested in serving the customer Sales personnel not knowledgeable regarding the vehicle Service department not interested in serving the customer More
by johnrwelcher
Employees Worked With
Female operator for service department. My salesman and the finance man I worked with.
August 26, 2024
Lacey was great and helped in every step, really liked the experience with the Shottenkirk dealership, I will definitely recommend them. the experience with the Shottenkirk dealership, I will definitely recommend them. More
by mittapallikiran
Employees Worked With
August 25, 2024
Dodge bumper to bumper is a lie. I paid extra when I purchased this vehicle. I was told it would cover bumper to bumper. I had this car in last December and was t told if anything we I paid extra when I purchased this vehicle. I was told it would cover bumper to bumper. I had this car in last December and was t told if anything went wrong with car it was covered, not true so when I brought car in I had to pay 1600.00 as my repair was not covered. Makes wonder what else is not covered. I feel I was misled by the Dodge salesman when I purchased this vehicle. More
by oecook3
Employees Worked With
August 25, 2024
The staff is always friendly and the service advisers are always great to work with always great to work with More
by jordynjanae97
Employees Worked With
August 22, 2024
When you schedule a service specifically for a warranty purpose and they don't bother to tend to it Or event attempt to look into it even though you called up front and requested it. Super disappointed. purpose and they don't bother to tend to it Or event attempt to look into it even though you called up front and requested it. Super disappointed. More
by rouxcharl
Employees Worked With
August 22, 2024
Excellent service and support , my service advisor Samantha always awesome . I’ll recommend this dealership to anyone. Samantha always awesome . I’ll recommend this dealership to anyone. More
by leogomb
Employees Worked With
