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Shottenkirk Desert Lexus

Cathedral City, CA

4.8
352 Reviews

67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 352 reviews

March 21, 2026

Professional experienced staff. Very efficient. The atmosphere is customer friendly and they have always addressed all of my concerns More

by ruthyeager66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Safley, Johnny Reyes
March 18, 2026

My experience has been nothing, but the best Christian is the best. All of you are very professional quick and very observant of everything -my place to go always! Thank you Rosalee More

by Rosalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Rivera - service
Mar 18, 2026 -

Shottenkirk Desert Lexus responded

We’re delighted to hear our team was professional, efficient, and attentive during your Lexus RX 350 service. Thank you for choosing us as your go-to service destination. We look forward to caring for your vehicle on every visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 18, 2026

The least stressful car purchase EVER! Thank you to Axel. He was Amazing. I would recommend your dealership. More

by dsmcnamara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Katemeh Katemeh, Axel Perez, Mo Attia
Mar 18, 2026 -

Shottenkirk Desert Lexus responded

We’re thrilled Axel helped make your Lexus GX 550 purchase so easy. Thank you for recommending us and congratulations on your new SUV. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 12, 2026

Great service and Johnny is the best. Always provides friendly on time service I e and quick turn around. Love being a customer if shottenkirk Lexus. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Mar 12, 2026 -

Shottenkirk Desert Lexus responded

Thanks for highlighting Johnny’s friendly, on-time service. We’re glad your GS 350 had a quick turnaround. Your loyalty as a Lexus customer means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 11, 2026

From the time I checked in my car to checkout, everything went smoothly. Car was ready when promised and a loaner was given to me. Courteous staff and efficient! More

by Nancy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in service
Mar 11, 2026 -

Shottenkirk Desert Lexus responded

Your five-star rating made our day. We’re pleased your Lexus ES 350 was serviced on time and that the loaner kept you moving. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 09, 2026

Very pleased with my experience at Shottenkirk Lexus especially compared to a prior unpleasant experience in Riverside Lexus. I’ll use Shottenkirk in the future More

by cathycolt
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Mar 09, 2026 -

Shottenkirk Desert Lexus responded

It means a lot to know our work on your Lexus RX 350h stood out after a less positive experience elsewhere. We look forward to being your go-to service destination. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 09, 2026

Our buying experience Saturday evening was REFRESHINGLY easy! Mindy was knowledgeable, and familiar with our vehicle. She and Nader were warm and absolutely did not pressure us at all. Mo made all of the s More

by LF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nader Katemeh Katemeh, Mindy Menjivar, Mo Attia
Mar 09, 2026 -

Shottenkirk Desert Lexus responded

Thank you for traveling 88 miles from Huntington Beach to pick up your preowned Toyota RAV4. We’re delighted Mindy and Nader Katemeh provided a warm, no-pressure experience and Mo made the paperwork process seamless. It’s rewarding to know your Saturday evening purchase left such a positive impression. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 08, 2026

Every aspect of this dealership's operation is excellent. Making the appointment, consulting and interacting with Johnny, and prompt and courteous servicing of the vehicle are beyond reproach. I also appreci More

by Poppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Mar 08, 2026 -

Shottenkirk Desert Lexus responded

Thrilled that scheduling was seamless and Johnny provided attentive consultation. We’re glad our bright, clean lounge with self-serve drinks and snacks made your wait comfortable. Thank you for trusting us to service your Lexus RX 350 and returning it to you properly washed and ready for your next drive. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 08, 2026

Great dealership to work with! They always make me feel special and have a very comfortable waiting area also! More

by karenschroeder14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Farnsworth, Johnny Reyes
Mar 08, 2026 -

Shottenkirk Desert Lexus responded

Thank you for sharing your experience. We’re glad our team could make you feel special and that you enjoyed our comfortable waiting area. We look forward to taking care of your Lexus needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 07, 2026

Johnny was excellent, service done within the time promised. The car smelled like weed after it was done though. More

by Hsueh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Mar 09, 2026 -

Shottenkirk Desert Lexus responded

We are very happy to hear that Johnny provided you with such a positive experience! We do apologize that your car did not smell as it should. We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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