
Shottenkirk Desert Lexus
Cathedral City, CA
Filter Reviews by Keyword
By Type
Showing 150 reviews
Very good service at this dealership They offered me a loaner car that was a really good help for me to go to work and took care of my car’s maintenance loaner car that was a really good help for me to go to work and took care of my car’s maintenance More
Desert Lexus is superior when it comes to sales and service. They really do care for their customers. And there is meticulous follow up after both sales and services. I brought my 2019 Audi in for an o service. They really do care for their customers. And there is meticulous follow up after both sales and services. I brought my 2019 Audi in for an oil change today They performed services perfectly and the car was ready when they promised. I was also given a loaner car for the day. They rock! More
Our service person Cameron is excellent. Cameron created us with a smile and said “I will take good care of you” and he did.. Everything about the dealership is first class! Cameron created us with a smile and said “I will take good care of you” and he did.. Everything about the dealership is first class! More
I throughly enjoy going to this dealership. Scott Farnsworth is the Service Advisor I use. I always get a prompt response from him, and have always been able to schedule an appointment at my c Scott Farnsworth is the Service Advisor I use. I always get a prompt response from him, and have always been able to schedule an appointment at my convenience, He is very thorough, and explains the repairs and cost. Waiting room is very inviting, with lattes and pastries. And my cars is always spotless when I drive away. More
My service Rep Scott always does an amazing job when I bring my car in for service. He explains everything and the rest of the staff goes above and beyond. My vehicle was returned to me on time, spotless bring my car in for service. He explains everything and the rest of the staff goes above and beyond. My vehicle was returned to me on time, spotlessly clean and shiny. More
Quality work / clear communication/ did and stood behind work promised . Yes my Lexus is out of warranty. Yes a little more $ , but hassle free . Quality workmanship after warranty expired is what kept car work promised . Yes my Lexus is out of warranty. Yes a little more $ , but hassle free . Quality workmanship after warranty expired is what kept car in excellent shape beyond its years More