
Shottenkirk Desert Lexus
Cathedral City, CA
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This dealership has one of the most competent, knowledgeable, and customer friendly I have ever encountered. I have purchased over 40 cars in my lifetime and have never had a better experience. knowledgeable, and customer friendly I have ever encountered. I have purchased over 40 cars in my lifetime and have never had a better experience. More
Always super friendly staff, knowledgeable and very prompt to return my car as promised and explained everything serviced during my visit prompt to return my car as promised and explained everything serviced during my visit More
Customer service is excellent. Cameron in the service department is an excellent service advisor. Will always go to him for all my future service appointments. Cameron in the service department is an excellent service advisor. Will always go to him for all my future service appointments. More
I have been a satisfied customer of Shottenkirk Lexus since 2012, even before they moved to their current location. Service has always been excellent, and I can’t imagine going elsewhere for purchase or since 2012, even before they moved to their current location. Service has always been excellent, and I can’t imagine going elsewhere for purchase or maintenance. More
I brought my car in for an oil change today, fully expecting to pick it up the next day due to limited availability. That wasn’t a problem for me, though, let’s be honest, who wouldn’t want to avoid m expecting to pick it up the next day due to limited availability. That wasn’t a problem for me, though, let’s be honest, who wouldn’t want to avoid making an extra trip in this heat? Well, let me just say, the entire team, from check-in to the service department, went above and beyond. In particular, Cameron Safley (my service advisor) he greeted me promptly and professionally, and he absolutely delivered. To my surprise and delight, he was able to get my car serviced and ready the same day. Hooray for me! When I came back to pick it up, I was once again greeted warmly by another gentleman who informed me that Cameron was currently tied up in the back, but he’d be out shortly. In the meantime, he located my paperwork and got my car ready without missing a beat. Everyone I interacted with was pleasant, professional, and genuinely attentive. Thank you all for the fabulous service, keep up the great work! More
My experience at Shotenkirk Desert Lexus is always over the top! I receive prompt attention and I’m very happy with my visit. Thank you very much for creating a comfortable experience that gives me confide the top! I receive prompt attention and I’m very happy with my visit. Thank you very much for creating a comfortable experience that gives me confidence in bringing my Lexus to be serviced. More
My husband and I had excellent service when looking to buy our Lexus. Erick greeted us and was so informative and professional. The entire staff were amazing. Greg worked with us and went beyond what buy our Lexus. Erick greeted us and was so informative and professional. The entire staff were amazing. Greg worked with us and went beyond what we have experienced with a car dealership. He made sure we were completely satisfied with our choice of vehicle. What a fantastic team! Moe made our closing stress free. If you are in the market to lease or buy a car this is the place to go. Thankyou all so much. What a great experience. More