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Shottenkirk Desert Lexus

Cathedral City, CA

Overview
Reviews
Vehicles
4.8
198 Reviews
Call Dealership (760) 904-3653

68-068 Kyle Rd

Cathedral City, CA

92234

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Showing 198 reviews

September 15, 2025

Jimmy is an incredibly kind and friendly dealer. He truly goes out of his way to help me find my favorite car, making the whole experience feel warm and supportive. More

by zxinyi176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
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September 15, 2025

Excellent service department. They go out of their way to help you out. Always friendly. More

by kepermarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie at front desk, Scott Farnsworth, and someone else I just can’t remember the name
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Sep 15, 2025 -

Shottenkirk Desert Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 11, 2025

The Cathedral City Lexus dealership has provided great service I bought my NX450+ in 2023. The car, except for the glare on the navigation screen, has been excellent so I've only needed routine service. I More

by al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reuben Quezada, Johnny Reyes
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Sep 11, 2025 -

Shottenkirk Desert Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Desert Lexus, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 10, 2025

Wow! !! We are getting exactly what we want, and then some with no haggling. Each person we dealt with was attentive to our needs. The amenities that are More

by JoynKit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg, Stephanie, Sean, and Mo.
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Sep 10, 2025 -

Shottenkirk Desert Lexus responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 10, 2025

I had a hole in my tire had to get a new one Johnny dealt with me he was very efficient. The job was done well it was ready on time and the price was competitive I will go back More

by ritaseger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Sep 10, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 08, 2025

Super clean facility. Great staff. Pleasurable experience buying our new car.Jimmy and Sean “great “ More

by Clunker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Report | Print
Sep 08, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 06, 2025

Fair, upfront pricing, knowledgeable sales people, patient - all questions answered. Tony took time to show us the Bells and Whistles More

by Gberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony , Mo, Ari
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Sep 06, 2025 -

Shottenkirk Desert Lexus responded

Thanks for your feedback on your recent visit to Shottenkirk Desert Lexus. It's great to hear that we were able to assist you and that you had such a positive experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 06, 2025

Professional 100% I was treated with great respect, no pressure whatsoever. I will recommend, appreciative. More

by wsnrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Benedetti, Reuben Quezada, Johnny Reyes, Bo Teggart
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Sep 06, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 06, 2025

This is my third Lexus from this dealer. The service department is great. Very communicative and always on time. More

by stevie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Sep 06, 2025 -

Shottenkirk Desert Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 05, 2025

Desert Lexus is where I took my car for service they were cordial helpful and timely The service writer Scott was very helpful and then I spoke with two awesome associates Deanna and Mindy. Love the service More

by Annasmail_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Farnsworth, Deanna Cross, Mindy Menjivar
Report | Print
Sep 05, 2025 -

Shottenkirk Desert Lexus responded

Thanks for sharing your thoughts about your experience with Shottenkirk Desert Lexus. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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