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Shottenkirk Desert Lexus

Cathedral City, CA

Overview
Reviews
Vehicles
4.8
364 Reviews
Call Dealership (760) 321-5750
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67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 364 reviews

April 10, 2026

Friendly and helpful employees, quick service, quality work, attention to detail and focus on .my !concerns More

by VV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
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April 09, 2026

Really very, very pleased with Joshua, and the subsequent service. Thanks much. Always happy with this dealership. More

by dvmrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Apr 09, 2026 -

Shottenkirk Desert Lexus responded

It’s wonderful to hear how pleased you were with our service on your Lexus RX 450h. We appreciate your loyalty and the opportunity to keep your vehicle running smoothly. Thank you for sharing your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

April 09, 2026

Johnny Reyes in service always takes care of our Lexus RX 350, Professional, Courteous, Knowledgeable! More

by giovannicalabrese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Apr 09, 2026 -

Shottenkirk Desert Lexus responded

It’s fantastic to know Johnny’s expertise makes maintaining your Lexus RX 350 seamless. Your kind words about his courteous and professional approach mean a lot to us. We look forward to supporting you at your next service visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

April 08, 2026

My service consultant Christian Rivera was extremely helpful and supportive in what service I needed. He explained what was done in language I could understand. More

by fisherpalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Rivera
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Apr 08, 2026 -

Shottenkirk Desert Lexus responded

Thank you for your comments about the service on your Lexus LS 500. We’re glad our service consultant provided helpful support and clear explanations of the work performed. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

April 08, 2026

The lovely people at this dealership gave us great customer service when a rock robbed my Lexus NX350h of air conditioning.on a driving trip from Washington to Arizona. Many thanks! And the dealershi More

by catherine.shaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Apr 08, 2026 -

Shottenkirk Desert Lexus responded

Our team was glad to restore your Lexus NX350h’s air conditioning and provide a comfortable waiting area during your trip from Washington to Arizona. Thank you for the five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

April 03, 2026

Very pleasant atmosphere friendly staff for the most part. Love my senior discounts...lol wish that y'all would have treats out to snack on like fresh fruit, popcorn, juice and sandwiches just saying. More

by vahpholewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Colon, Johnny Reyes
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Apr 03, 2026 -

Shottenkirk Desert Lexus responded

Great to hear you enjoyed the welcoming atmosphere and friendly staff during your Lexus NX 200t service. We’re glad you appreciated the senior discount. We’ll pass along your idea for fresh fruit and other snacks to the team. Thanks for letting us know! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

April 01, 2026

Everything was great! And was very good. They did awesome job. Car rides great. Car wash guy did awesome job! More

by Tornotlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Apr 01, 2026 -

Shottenkirk Desert Lexus responded

It’s great to hear our technicians took care of your Lexus RX 450h and that the wash made it shine. Knowing the ride feels smooth again makes our day. We look forward to supporting your Lexus’s upkeep in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 30, 2026

Great to deal with. Very accommodating and always terrific service. Seventh vehicle leased and will return! More

by Bobbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanna Cross, Tony Spiel, Ari Angulo
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Mar 30, 2026 -

Shottenkirk Desert Lexus responded

Thank you for choosing us again and congratulations on your new Lexus TX 350. We appreciate your loyalty and are glad our team could be accommodating and provide terrific service. We look forward to welcoming you back. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 27, 2026

Every person at this dealership is a true professional in taking care of me and my cars needs that makes me very happy I chose Desert Lexus. More

by herreragreg129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Mar 27, 2026 -

Shottenkirk Desert Lexus responded

We’re thrilled that our team’s professional approach to your Lexus RX 350 service brought you such satisfaction. Thank you for the five-star rating and for letting us care for your vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 25, 2026

Very pleased with the service. We e were treated very well by all the staff. They prompt withholding the service and very efficient The intake person was very positive and spoke we More

by dini.gallant
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes, Bo Teggart, Stephany Gutierrez
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Mar 25, 2026 -

Shottenkirk Desert Lexus responded

It’s wonderful to hear everyone treated you so well and that your RX 350h service was prompt and efficient. Stephany will be pleased her positive approach made an impact. We appreciate your five-star rating and look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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