Shottenkirk Desert Lexus

The periodic appointments that I have with Shottenkirk Desert Lexus couldn't be any more pleasant nor go more smoothly. I drive up (a few minutes late even and am greeted with "Hi Scott. How are you?" I t Desert Lexus couldn't be any more pleasant nor go more smoothly. I drive up (a few minutes late even and am greeted with "Hi Scott. How are you?" I talk briefly, leave and in less than the quoted time, I'm called saying the car I'd done. Everything is done competently and the car is returned to me better than when I dropped it off. I couldn't be happier with the service. More

Mindy was spot with vehicular acumen, in a totally relatable way, which I truly appreciated. relatable way, which I truly appreciated. More

Agent rep was very pleasant & informative, agency very clean and staff very pleasant. Thank you clean and staff very pleasant. Thank you More

Christian again treated my wife and I like VIP’s, giving us a seamless experience while we repaired our 2000 RX. Thank you for such an amazing headache free experience every time. us a seamless experience while we repaired our 2000 RX. Thank you for such an amazing headache free experience every time. More

Patronized this dealership for 25 years. Service is good, people exhibit a genuine concern for customer satisfaction. Great staff. Well trained and very professional. Great service Service is good, people exhibit a genuine concern for customer satisfaction. Great staff. Well trained and very professional. Great service More

I think it would be better not to comment on what I really think of those who helped me. really think of those who helped me. More

Excellent service. My car was finished on time and I was immediately notified when it was ready. My car was finished on time and I was immediately notified when it was ready. More

Adrian Colon, service consultant, was very helpful. He answered questions for me that the sales people & the finance people could not answer,, He answered questions for me that the sales people & the finance people could not answer,, More

I recently purchased a vehicle from Lexus Shottenkirk Desert, and the entire experience exceeded my expectations from start to finish. Richard Benedetti, my sales representative, was professional, atten Desert, and the entire experience exceeded my expectations from start to finish. Richard Benedetti, my sales representative, was professional, attentive, and made sure every detail of my purchase was handled with care. Deanna Cross, the manager, ensured the process was smooth and transparent, while Mo Attia in finance walked me through everything with patience and clarity, making what is often the most stressful part feel effortless. I also want to recognize Joshua Aldana, my service advisor, who went above and beyond to make sure my car was in top condition. His attention to detail and commitment to customer satisfaction truly stood out. The entire team worked seamlessly together, making me feel like a valued guest rather than just a customer. I highly recommend Lexus Shottenkirk Desert for anyone looking for exceptional service, professionalism, and care when purchasing a vehicle. More