Shottenkirk Desert Lexus

Service Writer Josh was awesome. He went above and beyond. All the employees smiled and said hello. He went above and beyond. All the employees smiled and said hello. More

Advisors - cameron safely, scott farnsworth, christian rivera were all very helpful and knowledgeable since we started having car service in tis lexus dealership. rivera were all very helpful and knowledgeable since we started having car service in tis lexus dealership. More

Service advisor was absolutely awesome He understood the issue and had the car repaired within an hour the issue and had the car repaired within an hour More

Johnny our service writer was knowledgeable and patient with me regarding my questions. He did a good job of convincing us to get the standard service and inspection, we are glad that we did, it was a goo with me regarding my questions. He did a good job of convincing us to get the standard service and inspection, we are glad that we did, it was a good value. More

I ve been a Lexus owner for 25 yrs, four different models and my current model purchased at Shottenkirk Desert Lexus! Service is the best! I feel valued when I go for routine service, it’s a real pleasure! and my current model purchased at Shottenkirk Desert Lexus! Service is the best! I feel valued when I go for routine service, it’s a real pleasure! Elizabeth/Palm Desert More

Using the EV rental program has been hassle free. And Destiny has been a delight to work with. Also want to mention Sthepany Gutierrez was our sales rep, was very professional and helpful in the l And Destiny has been a delight to work with. Also want to mention Sthepany Gutierrez was our sales rep, was very professional and helpful in the lease of our EV. More

Lexus NX 250 2025 is my second vehicle from them. Very happy with the service in the past specially today I was almost an hour early and they took me in with no problems. Very happy with the service in the past specially today I was almost an hour early and they took me in with no problems. More

Dealership was excellent guy that wrote up the deal was very knowledgeable. Sales management did an excellent job. Really appreciate how they took time with us and showed us all the details of the car. very knowledgeable. Sales management did an excellent job. Really appreciate how they took time with us and showed us all the details of the car. More

It wa my lucky day when Product Specialist Fernanda Rojas responded to my inquiry about a particular car. Not only is she exceptional in customer service, she's a naturally gracious and generous soul. If I w responded to my inquiry about a particular car. Not only is she exceptional in customer service, she's a naturally gracious and generous soul. If I were interested in another car at Shottenkirk in the future, I will contact her straightaway, no doubt. And she's a dog person, so we are friends! everything went smoothly and a day later she personally delivered the car to me, a one hour drive away,. Gracias, Fernanda, saludos to you and your Yorkie! More