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Shottenkirk Desert Lexus

Cathedral City, CA

2.7
78 Reviews

68-068 Kyle Rd

Cathedral City, CA

92234

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Showing 78 reviews

May 23, 2025

Just had my Lexus serviced, & Johnny was my service writer. Johnny is awesome, & he’s the only person i want to address my service needs. More

by Johnny! He’s awesome!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
May 22, 2025

Our experience at Desert Lexus continues to be good. We have had consistently good service with our service advisor (Johnny Reyes) for almost 20 years. More

by cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
April 24, 2025

Don't buy a used EV here that qualifies for the 4000 dollar used EV tax credit The dealership WILL NOT do their part so you can obtain this tax credit. They are basically scamming you out of 4000 More

by norviking3737
Recommend Dealer
No
Employees Worked With
Deanna Cross,
April 14, 2025

I had one of the worst car-buying experiences of my life at Desert Lexus. I called twice to confirm that the specific car I wanted would be available and was pressured into booking an appointment to "secure More

by JA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew
February 08, 2025

I purchased from this dealer about a month ago. I wish I had seen this review site first! My experience was pretty bad. The staff are nice, but completely disorganized, they dont followup on thi More

by dschmit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Deanna, Nader, Axel Kyle
September 17, 2024

We made an ok deal on buying a used 22rx350. It wasn't the deal we hoped for and ended up at $50 a month more than we intended. As we left financing and we were handed the KEY we were surprised More

by Janma.jv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cameron
September 11, 2024

This dealership is just looking to take advantage of old people. Shame on Kyle, Erik, and Sergio More

by badnewsdealer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erik, Kyle, Sergio
October 09, 2023

Great deal on the price on my 350 RX. Sales reps and managers are patient and helpful. Thanks to Greg and Andrew for taking care of us. If you need a car reach out to these two. Awesome j More

by Oceanic15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Greg, , Bo Teggart
October 05, 2023

Excellent sales and finance staff. Chris Schwent was exceptional and knowledgeable.. The Finance person was excellent. the best service we’ve had in dealing with all dealerships. w More

by tly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schwent
February 19, 2023

Wish I read the other reviews before driving two hours to this place. Find another Lexus dealer because they will treat you better anywhere else and probably with a better price. More

by Jhotly79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Natalia
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