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Shottenkirk Desert Lexus

Cathedral City, CA

4.8
364 Reviews

67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 364 reviews

March 08, 2026

Great dealership to work with! They always make me feel special and have a very comfortable waiting area also! More

by karenschroeder14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Farnsworth, Johnny Reyes
Mar 08, 2026 -

Shottenkirk Desert Lexus responded

Thank you for sharing your experience. We’re glad our team could make you feel special and that you enjoyed our comfortable waiting area. We look forward to taking care of your Lexus needs again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 07, 2026

Johnny was excellent, service done within the time promised. The car smelled like weed after it was done though. More

by Hsueh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Mar 09, 2026 -

Shottenkirk Desert Lexus responded

We are very happy to hear that Johnny provided you with such a positive experience! We do apologize that your car did not smell as it should. We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 05, 2026

Great service department, Scott is always very helpful and explains everything very clearly. My car was ready as promised. More

by fjp1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Farnsworth
Mar 05, 2026 -

Shottenkirk Desert Lexus responded

Thank you for your five-star rating. We’re glad our service department’s clear explanations and on-time completion made your visit smooth. We look forward to assisting with your Lexus NX 450h+ again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 04, 2026

This dealer is attentive to all my service needs. Very courteous at all times. Performs excellent work. Provides excellent communication. More

by deltamchsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Mar 04, 2026 -

Shottenkirk Desert Lexus responded

It’s great to know our team provided attentive and courteous service with clear communication for your Lexus NX 350h. Johnny and our technicians are delighted you’re pleased with the work quality. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 04, 2026

This is the best dealership I have ever worked with. They take care of your vehicle. They are honest. They listen to your concerns and keep your vehicle in top condition.. More

by Edith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Safely
Mar 04, 2026 -

Shottenkirk Desert Lexus responded

It’s wonderful to hear you consider us the best you’ve worked with. We appreciate your trust in our honesty and commitment to listening to your concerns, and we’re glad to keep your Lexus NX 350 in top condition. Thank you for sharing your experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 03, 2026

Visiting in the area and needed my 20k oil change. Service scheduled the next day, the appt was completed faster than promised. Very efficient and professional More

by kb2533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Mar 04, 2026 -

Shottenkirk Desert Lexus responded

Thank you for trusting our service team during your visit. We’re glad Johnny got your Lexus RX 350’s 20K oil change scheduled for the next day and completed ahead of schedule. Your feedback on our efficiency and professionalism means a lot. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 03, 2026

Smooth from beginning to end thanks for the great work , Johnny and Antonio and Pepe are the best More

by solishsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes, Bo Teggart, Santos Rodriguez, Bo Teggart, Deanna Cross, Tony Spiel, Ari Angulo
Mar 03, 2026 -

Shottenkirk Desert Lexus responded

It’s wonderful that Johnny and our team delivered such smooth service on your Lexus LS 430. Thank you for recognizing their efforts, and we look forward to supporting your vehicle again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

March 02, 2026

Dealing with Shottenkirk Desert Lexus was one of the best ever car purchasing experiences from the initial decision to consider getting a different vehicle …to delivering the vehicle to my residence ….. they More

by Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Knowles , Deanna Cross
Mar 02, 2026 -

Shottenkirk Desert Lexus responded

Thank you for sharing your experience. We’re delighted our team tailored the process to your needs and arranged timely delivery of your Lexus RX 350. Your recommendation means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 28, 2026

I have done business with this Lexus dealership for nearly 2 decades & wouldn’t consider doing business anywhere else More

by nancyjdeluna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Feb 28, 2026 -

Shottenkirk Desert Lexus responded

Your loyalty over nearly two decades means a lot to us. Johnny and the service team appreciate the trust you place in us for your Lexus ES 350 maintenance and look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

February 25, 2026

Like the efficiency of service department. No upselling just the work you need.or order. More

by jreynolds7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Satley
Feb 25, 2026 -

Shottenkirk Desert Lexus responded

We’re pleased our service team took care of your Lexus ES 350 efficiently and with a transparent approach focused on necessary maintenance. Thank you for choosing us for your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!