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Shottenkirk Ford Jasper

Jasper, GA

Overview
Employees
Reviews
Vehicles
4.7
988 Reviews
The secrets out! Take the short drive up 575 for the best buying experience before and after your purchase. We have 300-400 units in stock at all times. We have the most qualified service team in North Georgia to ensure your vehicle stands the test of time. *First Electric Charging Station in North Georgia available 24/7* *20 Certified Ford Techs* *4 Master Ford Certified Techs* *2 Sr. Master Ford Certified Techs* *1st Service Complimentary with Every Purchase* *24 Service Bays* *Shottenkirk Certified Vehicles* **6 month 6000 mile warranty on all pre owned cars** **72 point inspection on all pre owned vehicles** *Financing available for vehicles and service* *Free pick up and delivery* *Shuttle service* *Best warranty in the business: 2 year unlimited miles on all Ford Motorcraft parts*
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868 GA-515

Jasper, GA

30143

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Showing 988 reviews

October 23, 2023

Rocky did a good job. Scott was more familiar with my problems but very busy. Left my car for two weeks for them to have time to work on it. We were in fla. Work got done More

by CLAYBIRD8SV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
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Oct 23, 2023 -

Shottenkirk Ford Jasper responded

CLAYBIRD8SV1, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 22, 2023

Truck was repaired properly and quickly. Now, im just typing more words so that I can click next. More

by JUSTIN210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Shottenkirk Ford Jasper responded

JUSTIN210, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2023

This dealership is one of the best I have had the pleasure of working with. Clean, well organized and the personnel is wonderful. More

by PTCJKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 21, 2023

Out of all the dealerships I've done business with in the last 20 years I have to say Shottenkirk Ford in Jasper, GA is the worst. From the General manager, Steve Ferenczy, to Renold Bridgemohan, to Parts, t More

by Barn Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Biles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renold Bridgemohan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ferenczy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sayed Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Shottenkirk Ford Jasper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0602 at your convenience.

Oct 24, 2023 -

Barn Man responded

Before I left this review I did contact the dealership at the # above and left a message with the lady there answering the phone . I wanted to discuss the matter with Steve (General Manger) She said she would put my contact # on his computer so he would see it first thing. I told the lady that a bad review was coming if I don't get to discuss this matter with G. Manager Steve. He never called me. * Look here! I spent a total of 13 hours at the service dept. waiting area. (this does not include the 2 trips, 5 hours driving time to the dealership, over all 18 hours of my time and cost me $454.40) waiting on the so called experienced / Ford trained technician to wire in a wiring harness, (a 4-pole flat trailer connector) so I can pull my boat trailer. >> At my expense $$ and all my time here, I'm having to pay for that Experienced Ford Tech!, Really man ! This dealership, starting at the Top to the bottom needs to be taught how to do their job. > 1st. Integrity, just do the right thing and stop all the lying. If you don't know how to do you're job, just say so and stop passing the blame on to someone else. INTEGRITY is being good even when no one is looking!

October 17, 2023

They did everything they could to get me in the truck I wanted and the service was good also More

by JAMES.TOTHEROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Shottenkirk Ford Jasper responded

JAMES.TOTHEROW, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 16, 2023

Dana Millard was so helpful and very thorough about making sure we got a safe and efficient car that met our needs. In a normally stressful process, he gave us such peace and made the process seamless. More

by WHITNEYLOFTON0
Recommend Dealer
Yes
Employees Worked With
Dana Millard
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Oct 16, 2023 -

Shottenkirk Ford Jasper responded

WHITNEYLOFTON0, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 16, 2023

I do not know a Brian Syme so I cannot rate him. The dealership is friendly and clean. The technician was awesome as well. More

by LITTLEBANDMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 16, 2023

The dealership was clean, friendly, and efficient in all aspects of the purchase of my vehicle. More

by ROSEMNELSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Biles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mccarthy
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Oct 17, 2023 -

Shottenkirk Ford Jasper responded

ROSEMNELSON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 15, 2023

Everything was handled with professional staff. I waited on service and it was done in a timely manor. More

by FIREDAWGS550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2023 -

Shottenkirk Ford Jasper responded

FIREDAWGS550, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 13, 2023

I can’t praise these people enough, Jerry, Taylor, Nicki, Tabatha, Short Pants. All went above and beyond to make this maintenance visit a pleasurable experience. Management has done a marvelous job hiring k More

by GARY.LICHTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hefferon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ferenczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2023 -

Shottenkirk Ford Jasper responded

GARY.LICHTENBERG, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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