Shottenkirk Ford Jasper

Dealership experience was good 👍,At first we were far apart on the deal to we’re I didn’t think it would get done . Mike and team worked with us to get the done . Friendly but there to get job done ! apart on the deal to we’re I didn’t think it would get done . Mike and team worked with us to get the done . Friendly but there to get job done ! More

Dana has helped me buy 3 vehicles & he is informative & helpful ! Great experience with Dana! helpful ! Great experience with Dana! More

Very friendly people. Excellent service! I would definitely recommend Shottenkirk Ford to my family and friends. Excellent service! I would definitely recommend Shottenkirk Ford to my family and friends. More

The front line folks are great to work with and they explain everything very well and are super friendly. The only problem I have is that I have had my vehicles repaired there 4 times and 2 times after explain everything very well and are super friendly. The only problem I have is that I have had my vehicles repaired there 4 times and 2 times after I left the lot, within 10 miles from the lot, I have had another issue pop up. I had a radiator hose repaired and as I drove off the lot, a plug fouled out. This visit I had an alignment and within 5 miles of leaving the lot, I had a tire pressure sensor go bad on the left front. More

I felt that Vernon had our best interests at heart. We were considering two cars and he patiently pointed out why the one we purchased, though more expensive, was the best choice. We were considering two cars and he patiently pointed out why the one we purchased, though more expensive, was the best choice. More

The service department replaced parts that they thought was causing the noise in my rear end. However, its still making the same noise but not as loud. I plan to reach out to jerry and let him know. was causing the noise in my rear end. However, its still making the same noise but not as loud. I plan to reach out to jerry and let him know. More

Great service! ! Couldn’t have had a smoother process while getting my dream car!! Thank you! ! Couldn’t have had a smoother process while getting my dream car!! Thank you! More

Loved working with Vernon on my purchase! He was very prompt and knowledgeable and a joy to work with. He was very prompt and knowledgeable and a joy to work with. More

Very disappointed and will drive to Atlanta before using this dealership again. I made an appointment for service on my truck, only for it to sit there for 3 days without being looked at. Dropped it off o this dealership again. I made an appointment for service on my truck, only for it to sit there for 3 days without being looked at. Dropped it off on a Monday morning for my scheduled appointment to not hear anything back until Wednesday. I was told it would be diagnosed twice for it to only sit there and not be diagnosed. I understand that things happen but to have an appointment and have my truck sit for 3 days is unacceptable. I did not leave my truck as a drop off to be looked at when they had a chance. I left it for a scheduled visit. I was told twice that the truck would be diagnosed the following day, after having to continuously contact the service department for updates I decided to pick my truck to take to another dealership after I was told on the third day that " we'll get it in tomorrow" and diagnose it. Would definitely not recommend this service department for anything. If you have to schedule an appointment then you should have the courtesy of standing by that commitment. More

Each and every time the customer service/service is always remarkable! Kara has always been a pleasure to work with! always remarkable! Kara has always been a pleasure to work with! More