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Shottenkirk Ford Jasper

Jasper, GA

Overview
Employees
Reviews
Vehicles
4.7
1,032 Reviews
The secrets out! Take the short drive up 575 for the best buying experience before and after your purchase. We have 300-400 units in stock at all times. We have the most qualified service team in North Georgia to ensure your vehicle stands the test of time. *First Electric Charging Station in North Georgia available 24/7* *20 Certified Ford Techs* *4 Master Ford Certified Techs* *2 Sr. Master Ford Certified Techs* *1st Service Complimentary with Every Purchase* *24 Service Bays* *Shottenkirk Certified Vehicles* **6 month 6000 mile warranty on all pre owned cars** **72 point inspection on all pre owned vehicles** *Financing available for vehicles and service* *Free pick up and delivery* *Shuttle service* *Best warranty in the business: 2 year unlimited miles on all Ford Motorcraft parts*
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868 GA-515

Jasper, GA

30143

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Showing 1,032 reviews

October 24, 2024

Kind, courteous service advisor who always answers whatever questions I have and ensures my Fusion is ready for the road. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Shottenkirk Ford Jasper responded

Nathan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 24, 2024

Scott was unavailable at check in and did not return my calls. The computer generated messages were too vague to understand exactly what was proposed. I needed live conversation to discuss the inspection r More

by KGILES777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Disalvo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

October 24, 2024

Work completed as expected without any add ons or extra work that needed to be done. More

by IAPIPELINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 24, 2024

There were several customers and it took a little bit longer than usual but other than that it was good More

by ANDYMBUTLER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Collins, Tammy Ross
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Oct 25, 2024 -

Shottenkirk Ford Jasper responded

ANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 24, 2024

Scott was amazing! He kept me informed as I waited during my service engagement. He suggested future service I should investigate. Glad he is my service advisor. More

by JBURGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

Mr Adam’s is very professional and took care of my vehicle in a timely manor. His customer service is great More

by WANDAGBLALOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

Brian always goes above & beyond expectations. He is very polite and does his best to explain things clearly More

by METAWALKHERMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

Jerry did an outstanding job working with the extended warranty and myself to get my vehicle fixed. Thanks Jerry! More

by JamesWanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Shottenkirk Ford Jasper responded

James, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 23, 2024

Kara is nice, courteous, efficient and polite. I did not interact with Mr. Rogers during this visit. I called after Lunchtime to schedule battery replacement. The Service Department repla More

by HAYE00310
Service Time
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 23, 2024

THANKS SO MUCH FOR BEING SO NICE AND PROFESSIONAL LOVE MY CAR LOVE MY CAR More

by DJMESTES62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Biles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trask
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Oct 24, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

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