Shottenkirk Ford Jasper - Service Center

Great service by sales. Business office and service department. Did a great job on ceramic detail Business office and service department. Did a great job on ceramic detail More

It took a little longer than i expected but it was worth the wait. Glad I can go to my hometown dealership. the wait. Glad I can go to my hometown dealership. More

Polite, efficient work. I would recommend Taylor.I will be back at Shottenkirk for my next review. I would recommend Taylor.I will be back at Shottenkirk for my next review. More

Very courteous and professional prompt service. Communication was very good and helpful and the time for service was fast Communication was very good and helpful and the time for service was fast More

The service team at Shottenkirk Jasper is the best ! Trust them with all of my services! Trust them with all of my services! More

Jerry was great, kept me informed. From the beginning he told me what would be done and when. From the beginning he told me what would be done and when. More

Not a five as I was led to believe that I might have to leave the car for a few days, due to a 24-48 hr delay as service was so busy, and then I got a call an hour and a half after leaving the car that the leave the car for a few days, due to a 24-48 hr delay as service was so busy, and then I got a call an hour and a half after leaving the car that the problem was diagnosed and could be ready soon. I would have waited for the car if I'd known it would only take 2-3 hours( I live 45 minutes away). I had to therefore make arrangements for a pick up that day, and then a ride back the next day. More

They do not do what they say they will do. ,Suppose to have it all cleaned up from a 10 day trip out west, my wife and I go pick it up, it's smokes all the way to Blairsville, the dipstick i ,Suppose to have it all cleaned up from a 10 day trip out west, my wife and I go pick it up, it's smokes all the way to Blairsville, the dipstick in the oil was 6 inches approximately left sticking up, blew oil all over my 2022 Ford raptor. I tell them, they come pick ot up, keep it for 2 days, bring it back, still not cleaned up, oil still under the truck, on part of the dipstick, oil on bolt heads, oil on the undercarriage, oil on the bumper, tail pipes. trailer hitch, very unprofessional, I was very upset after promises from the sales department. They said they would mail me a check to have it cleaned up by whom I wanted, Shottenkirk Ford lost my respect , More

Great service and effort to identify a solution that has worked well so far. Possibly saving me $1200. worked well so far. Possibly saving me $1200. More

They diagnosed my warranty issue quickly, ordered the replacement part, and had installed and back to me in 2 days. Much better customer service than where I purchased the vehicle. replacement part, and had installed and back to me in 2 days. Much better customer service than where I purchased the vehicle. More