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Shottenkirk Honda Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
693 Reviews
Welcome to Shottenkirk Honda Decatur Tired of comparing deals and selections of different Honda dealerships in Alabama? If so, then make your way to Shottenkirk Honda Decatur, serving drivers throughout Cullman and the surrounding areas. At our dealership, you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. See why other car dealerships in Decatur, AL can't compete when it comes to getting you the customer service you deserve during your car-buying journey.
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735 Beltline Rd SW

Decatur, AL

35601

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Showing 693 reviews

November 21, 2023

Service department is great! Services were performed as requested in a timely manner. No "up-selling" of unnecessary repairs or maintenance by the service writers was a breath of More

by RDAVIS93312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Shottenkirk Honda Decatur responded

RDAVIS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

Great. Great. Great customer service and attention to detail. The sales and finance teams were awesome and I love my new Tundra! More

by AGREEM907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dru Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Sternberg, Cassidy Cagle, Cade Foster, Jason Propes
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Nov 22, 2023 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

November 20, 2023

The overall purchasing process was great! The staff was also very friendly and helpful. They worked with me and met my needs! More

by ASHLEYDENAEWILLIAMS
Recommend Dealer
Yes
Employees Worked With
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dru Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Shottenkirk Honda Decatur responded

ASHLEYDENAEWILLIAMS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

November 18, 2023

I had seat belts replaced due to a recall. Staff in the service department were wonderful! More

by JCK4265
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 13, 2023

Took approximately 2 hours for my service to he completed, but the representative explained everything thoroughly and clearly. More

by JTWILKERSON1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Shottenkirk Honda Decatur responded

JTWILKERSON1996, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

November 13, 2023

Ethan was very helpful and listened to my concerns about my car. The diagnosis was fast and everything was taken care of easily. More

by HAYDEN.HAGEN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Shottenkirk Honda Decatur responded

HAYDEN.HAGEN8, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 13, 2023

While my car was being serviced, I received a call saying that I needed to replace something in my car and they sent a picture of the item so that I could evaluate whether or not I wanted to replace it. More

by ARJONES0227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Shottenkirk Honda Decatur responded

ARJONES0227, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

November 12, 2023

Great customer service and everyone had great knowledge on everything my wife and I needed to know about our new vehicle. They made sure we got the vehicle we wanted and when we came in to file paperwork i More

by TRISTEN S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2023

Professional and honorable. I was quoted a lower price and this was honored even though my service would have cost more More

by BECSGRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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November 12, 2023

Easy to get an appointment, fast friendly service and convenient location, sales coordinator in service was able to provide me with a service discount More

by CHAUNHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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