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Shottenkirk Honda Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
546 Reviews
Welcome to Shottenkirk Honda Decatur Tired of comparing deals and selections of different Honda dealerships in Alabama? If so, then make your way to Shottenkirk Honda Decatur, serving drivers throughout Cullman and the surrounding areas. At our dealership, you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. See why other car dealerships in Decatur, AL can't compete when it comes to getting you the customer service you deserve during your car-buying journey.
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735 Beltline Rd SW

Decatur, AL

35601

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Showing 546 reviews

March 20, 2024

My first time there. I was greeted and treated pleasantly. My service was excellent and completed earlier than expected. I look forward to working with them again. More

by Rick C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Shottenkirk Honda Decatur responded

Rick, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
March 19, 2024

The team is professional and does a good job explaining what is needed to service your car More

by WATERS.FAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 19, 2024

Jason Brown was a great help during the process of buying a car I love More

by DAYZHASALES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Brown and Luis
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Mar 20, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

Helpful
March 19, 2024

I always receive excellent service at the Decatur Honda. The people are friendly and helpful. All work was done on time, the car was left in clean condition. And an extra star for the break room coffee mach More

by LINDA H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Shottenkirk Honda Decatur responded

LINDA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
March 19, 2024

Talon Cockrell was very professional and helpful. He made sure I was taken care of and resolved any issues I had More

by SJD1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
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Mar 20, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

Helpful
March 17, 2024

Transparent pricing but labor costs are high. I paid 400 for labor and 250 for parts. More

by EAMIZE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon
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Mar 18, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

Helpful
March 16, 2024

The service department initially said that it would be about 1 an 1/2 hours to complete the work. They were done within an hour and found some additional work which they were able to complete within the More

by WILL2578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Shottenkirk Honda Decatur responded

WILL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 14, 2024

They have always tried to accommodate me even when very busy. I appreciate the waiting area and the refreshments provided. More

by JRBRYAN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

Helpful
March 13, 2024

Came in on Saturday. Came back on Monday and could not get the same salesman. I preferred the salesman from Saturday, Kasten More

by MCDANIEL232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Shottenkirk Honda Decatur responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 256-784-0922 and ask for one of our managers.

Helpful
March 07, 2024

Very nice and easy to talk to. Will definitely do business with them again. Very pleased More

by AMMERKY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morris
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Mar 08, 2024 -

Shottenkirk Honda Decatur responded

AMMERKY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

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