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Shottenkirk Honda Rome - Service Center

Rome, GA

4.4
64 Reviews

64 Reviews of Shottenkirk Honda Rome - Service Center

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April 11, 2024

The service here is always great. Staff is friendly they always take my car back immediately and service is usually very fast. This time however it took over 4 hours to perform a soft More

by SCOTTNICKELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names of anyone.
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Apr 12, 2024 -

Shottenkirk Honda Rome responded

SCOTT, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Rome

Helpful
April 10, 2024

Very good service. Didn't have to wait a long time on oil change. Was on good time schedule. More

by FELICIAWYNN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 05, 2024

I always bring my car here for any type of service. They are always extremely professional, friendly and understanding. You can tell they want what’s best for you and your car and not just trying to up More

by Samantha10156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Dorantes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayman Sallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Jordan
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Apr 05, 2024 -

Shottenkirk Honda Rome responded

Samantha, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 01, 2024

Pleasure to work with Ronald to get the needed services for my vehicle. Will continue to have by vehicle serviced there. More

by DIANEDUNKERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Davis
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Apr 02, 2024 -

Shottenkirk Honda Rome responded

DIANE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
March 31, 2024

They provide great service, this was my second visit. It’s never a long wait. More

by SHAKIMA718
Recommend Dealer
Yes
Employees Worked With
Kayman Sallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Shottenkirk Honda Rome responded

SHAKIMA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
March 28, 2024

They call back too much about the survey. They also require you to leave at least 15 words in this review. More

by JORDAN.FLOYD1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the employee that did my oil change
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Mar 28, 2024 -

Shottenkirk Honda Rome responded

JORDAN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Rome

Helpful
March 24, 2024

Service was good and done within a timely period. Employees were courteous at this visit. More

by JEANETTE5457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Shottenkirk Honda Rome responded

JEANETTE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
March 24, 2024

Service department got me in and out quickly for some recalls. One tech came through and saw my toddler and led us to the kiddie corner which was a huge plus. More

by lindseylaney311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyundai service team
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Mar 25, 2024 -

Shottenkirk Honda Rome responded

lindsey, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 22, 2024

Great customer service . Straight to the point and honest. 10/10 recommended. And the turn around was quick for me. More

by MISSPBOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
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Mar 26, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
March 17, 2024

Quick service and good communication. Very nice people and was very helpful from the beginning. More

by TSW31799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Report | Print
Mar 18, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
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