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Shottenkirk Honda of Cartersville

Cartersville, GA

Overview
Employees
Reviews
Vehicles
4.7
6,229 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
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539 E Main St

Cartersville, GA

30121

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Showing 6,229 reviews

August 24, 2023

Lack of communication about the issue with my auto. I had to initiate all conversations More

by jensenf
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Etters
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Aug 25, 2023 -

Shottenkirk Honda of Cartersville responded

jensenf, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 833-745-4565 so we can discuss some solutions.

August 24, 2023

After visiting several dealerships Shottenkirk was by far the most helpful, understanding and professional. Alex went over and beyond to help get me in the car I wanted. Answered questions and even after the More

by KITN621
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bearden, Bernie Black
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Aug 24, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

August 23, 2023

Awesome experience from each staff member! We were even there after normal business hours and they were still willing to help and very professional! More

by REEBELL1979
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear Michael and Justin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 23, 2023

I had the steering wheel on my new CRV changed out for a heated one. While a piece of the side dashboard was left off and possibly cracked during the installation, the service department was quick to reorde More

by BARBARAPARTAIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Aug 24, 2023 -

Shottenkirk Honda of Cartersville responded

Barbara, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new CRV! We will share your comments with Ginger and our team, and we look forward to working with you again.

August 23, 2023

Kevin Etters is an excellent service advisor. I was very happy with my 45K service. Thanks you! More

by MSCHRAM0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Report | Print
Aug 24, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

August 23, 2023

This asked how I’d rate Michael Welch. Drew is who helped me and he was absolutely awesome. He deserves a raise!!The whole place had a wonderful atmosphere and we are glad we came there. More

by TARAHAWKINS33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Suslavich
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Aug 24, 2023 -

Shottenkirk Honda of Cartersville responded

Tara, Congratulations on your new vehicle! We are so glad that Drew had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 22, 2023

Always great service. Would recommend to a anytime. Friendly and courteous. Never had an issue. More

by EMAILDENNISCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Shottenkirk Honda of Cartersville responded

Dennis, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 22, 2023

Kevin Etters is wonderful. He has great customer service and is so knowledgeable. You are ver blessed to have him. More

by mblavelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Report | Print
Aug 22, 2023 -

Shottenkirk Honda of Cartersville responded

mblavelle, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Cartersville!

August 22, 2023

I ordered a heated steering wheel for my new CRV. It came in quickly, an appointment was made for installation and the steering wheel was installed. All in a timely manner. I was notified during each More

by BARBARAPARTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
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Aug 23, 2023 -

Shottenkirk Honda of Cartersville responded

Barbara, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Congratulations on your new CRV! Please don't hesitate to reach out if you need anything else.

August 22, 2023

Great service——my first time and I was very pleased with everything that I needed. More

by bevsam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
Aug 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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