Shottenkirk Honda of Cartersville

Camera service should be under warranty since it’s new vehicle. Error was when I bought it. vehicle. Error was when I bought it. More

Greeted very warmly and promptly for my 8:00 appointment. Taken to the service technician who also was polite, prompt, friendly and explained all of the steps of the 15,000 mile service, length of time, and Taken to the service technician who also was polite, prompt, friendly and explained all of the steps of the 15,000 mile service, length of time, and cost. I returned when the service should be completed and my car was ready. Very happy with everything about my service. More

Found the new car I wanted in tip-top shape except for a scratch on the interior windshield, which I happened to notice a few days after I picked it up. Waiting to see what the dealership is going to do ab scratch on the interior windshield, which I happened to notice a few days after I picked it up. Waiting to see what the dealership is going to do about the scratch. Despite this minor issue, I was very pleased with the professional service provided by our salesman, Justine, and the amazing service by Ginger in the service department. More

got right to the problem. found another issue and added a parts quote for the next visit. I happy with the service a Shottenkirk. Will continue to bring my Honda to you. found another issue and added a parts quote for the next visit. I happy with the service a Shottenkirk. Will continue to bring my Honda to you. More

The dealer prices this Vehicle Way above MSRP and would not come down....they also did not talk to me about interest rate even when I brought it up at signing not come down....they also did not talk to me about interest rate even when I brought it up at signing More

Great experience, as usual. Did not even have an appointment and my car was worked on right way. Did not even have an appointment and my car was worked on right way. More

Easy process. Been getting my oil changes on three different cars with this service department. Always smooth. Been getting my oil changes on three different cars with this service department. Always smooth. More

always a great experience at Shottenkirk from purchasing to getting my vehicles serviced. minimal wait and great communication as always to getting my vehicles serviced. minimal wait and great communication as always More

Had an appointment made. They were behind. Plus lied and said my battery was bad. I went straight to advanced auto after they told me that and had my battery checked. I have They were behind. Plus lied and said my battery was bad. I went straight to advanced auto after they told me that and had my battery checked. I have had no problems starting my car at all. My battery light never came on. When the guy at advanced auto checked my battery. One of the nuts was loose on the positive connector he tightened it back up and said that could be your problem then he asked what kind of issues I was having before he checked it and I simply said none, I just wanted it checked. So I stood right beside him as he checked it and the battery tester said my battery was good. I’ve been going to Honda for the last 11 years. I now feel that they take advantage of people and try to up sale when people can’t afford it by lying to them. I use to brag about Honda and sent a lot of my friends there. Now I’m considering buying my next car somewhere else. All I can say is it’s a good thing this happened after my daughter bought her 2023 Honda civic, or she probably wouldn’t be buying a Honda at all. Makes me wonder what else they have lied to me about. It’s simply just frustrating. More

Even though it was a long wait I was pleased with the work and the team was very informative. work and the team was very informative. More