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Shottenkirk Honda of Cartersville

Cartersville, GA

Overview
Employees
Reviews
Vehicles
4.7
6,226 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
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539 E Main St

Cartersville, GA

30121

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Showing 6,226 reviews

October 25, 2022

Took my accord to get 2 tires and alignment today. After getting it back, the car was pulling to the right. I took it back, and Angie engaged the mechanic to review the problem. After my car got reali More

by ERNESTOTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Oct 25, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 25, 2022

Everything was great, the service dept team, the timely manner in which it took to service my vehicle and the thorough multi-point inspection, which I was not expecting. Top notch. Only issue was, I ma More

by PATRICIACANDELA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Oct 25, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for your feedback and we apologize for the mixup with your appointment. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

October 25, 2022

Did a very good job on my car. They kept me updated on the status. More

by DAWGSAREGOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Report | Print
Oct 26, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 24, 2022

Alex was amazing in helping us everyone was genuinely nice and helpful very glad our daughter brought us there already referred some of my co workers More

by mrmrswarren4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bearden, Nick Primiano
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Oct 25, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Shottenkirk Honda of Cartersville are glad to have you as a customer.

October 24, 2022

As usual, Shottenkirk does good, trustful work. I am always happy to take my car there. More

by ELIMBARBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Oct 25, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2022

I am not happy that I paid 251. 00 dollars and 20 mins later still had the same problem More

by KATHYWAGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damien Brooks
Report | Print
Oct 28, 2022 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Kathy, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Oct 28, 2022 -

KATHYWAGES responded

Your more than welcome to call me

October 24, 2022

As usual, the service was excellent. Jordan got me in and out so I could make it to work on time. Thank you. More

by FETISA.WHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
Report | Print
Oct 25, 2022 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 24, 2022

Service wasn't good at all . . Not coming to this location again. Horrible Experience Ever More

by JEFFERSON.JAVALIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Report | Print
Oct 28, 2022 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 24, 2022

Angie did a great job of taking care of us. We were given a loaner car for the duration of the work and we are very happy with the service and repairs. More

by DRCHRISBERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Oct 25, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 24, 2022

Windshield wiper fluid marked as satisfactory and there is none spraying out when I try to clean windows. More

by RENITA3283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
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Oct 28, 2022 -

Shottenkirk Honda of Cartersville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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