
Shottenkirk Honda of Cartersville
Cartersville, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 PM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Professional, friendly, eager to assist. Schedule and pick up were quick and easy. Explained work to be done and then explained what was completed. pick up were quick and easy. Explained work to be done and then explained what was completed. More
My Service Advisor was great! My low rating is based on My Service Advisor was great! My low rating is based on the problem that I'm having with the vehicle remains unresolved after three trips in for s My Service Advisor was great! My low rating is based on the problem that I'm having with the vehicle remains unresolved after three trips in for service. In advance of this third appointment I reached out to Richard Lewis (Managing Partner) and Tyler Bone (Service Manager) by email asking for their help resolving the problem. Not only was the problem not resolved, after Shottenkirk Honda of Cartersville had my vehicle for 2 days, neither Richard or Tyler communicated back with me. After my appointment, I was advised I'd be contacted once Honda provides a repair action. It's been four business days, and no communication. Lack of repair after three attempts, no communication from dealership leaders equals No Customer Service in my view. This has been a very frustrating and disappointing experience, after receiving great service from Honda for many prior years of Honda ownership. I look forward to Honda taking ownership and resolving this problem. I can be contacted for further details. More
This was a very smooth transaction. Sherry was easy to work with and very helpful, and willing to work with me to ensure a fair deal for all involved. work with and very helpful, and willing to work with me to ensure a fair deal for all involved. More
Didnt let me leave until my needs were met and I was satisfied. I was very impressed and I left with the car I wanted and the payment I wanted!! satisfied. I was very impressed and I left with the car I wanted and the payment I wanted!! More
It's always a great experience with management and employees. Emily is the best! I have always been and will continue to be a customer of this business! employees. Emily is the best! I have always been and will continue to be a customer of this business! More