Shottenkirk Honda of Cartersville

ShottenKirk Honda went 'above and beyond' is my last experience with them. I had a flat - in my garage, and could not find the 'key' for my locking lug nuts. The sent a person to my Acworth residence experience with them. I had a flat - in my garage, and could not find the 'key' for my locking lug nuts. The sent a person to my Acworth residence with the tools to remove the flat and mount the 'donut spare'. The also offered to leave me a loaner and take my CR-V to their facility if needed. Leave it to say, I purchased my two new front tires from them and also took my 2013 Pilot to them for a new alternator - when it rains it pours. Good Service earns my continued trust and visits when services is needed. More

Adam and Miles made sure that I was well taken care of while at Shottenkirk Honda. Definitely will back in the future for my next vehicle. while at Shottenkirk Honda. Definitely will back in the future for my next vehicle. More

Great service very friendly. The service folks do their best to keep you informed of progress and completion. I’ll bring my vehicle back for sure best to keep you informed of progress and completion. I’ll bring my vehicle back for sure More

Worst Customer service! Wasn't listening to us, started off with one number and jumped into another number. Trying to make small talk, yelling out personal issues across the building when other customers w off with one number and jumped into another number. Trying to make small talk, yelling out personal issues across the building when other customers were present. I will never go back here. More

Everything went good once we went inside to get someone to come help us I didn’t like the fact that we had to go get help they should have had someone come out soon as we pulled in to come help us I didn’t like the fact that we had to go get help they should have had someone come out soon as we pulled in More

Quick service and the best ever experience from anywhere for customer service from the gentleman that greeted me and checked me out. Thank you for making my day😊 for customer service from the gentleman that greeted me and checked me out. Thank you for making my day😊 More

I have trusted Shottenkirk Honda with all of my vehicles for years, and have never been disappointed with their level of service. They are always helpful, knowledgeable, and professional. I have the misfor for years, and have never been disappointed with their level of service. They are always helpful, knowledgeable, and professional. I have the misfortune of working with other local dealerships for other brands of vehicles in the past, and I can definitely say that Shottenkirk is in a class all its own. More

great experience- they made purchasing a car an extremely simple process. Sherri in particular was phenomenal and I will definitely be coming back the next time I need a new vehicle. extremely simple process. Sherri in particular was phenomenal and I will definitely be coming back the next time I need a new vehicle. More

Fast and friendly. very helpful service staff. I appreciated they didn’t push for services just because the code called for it. They were honest about the necessary things and gave me a couple of mo appreciated they didn’t push for services just because the code called for it. They were honest about the necessary things and gave me a couple of money saving tips. I have a new hone to service my Honda. More

Prior to the sale, they were very attentive and responsive. Afterwards, they ignore every email and phone message. I would not go back there. The salesman, Kayman, was great. The financial guy has responsive. Afterwards, they ignore every email and phone message. I would not go back there. The salesman, Kayman, was great. The financial guy has ignored all our attempts to get back to him about a warranty. The gentleman who valued my trade-in, I feel lied to us. We drove 130 miles to look at a specific vehicle. The least they could do would be to return a phone call or answer an email. More