Shottenkirk Honda of Cartersville

Prior to the sale, they were very attentive and responsive. Afterwards, they ignore every email and phone message. I would not go back there. The salesman, Kayman, was great. The financial guy has responsive. Afterwards, they ignore every email and phone message. I would not go back there. The salesman, Kayman, was great. The financial guy has ignored all our attempts to get back to him about a warranty. The gentleman who valued my trade-in, I feel lied to us. We drove 130 miles to look at a specific vehicle. The least they could do would be to return a phone call or answer an email. More

friendly, helpful and professional people. Mr Welch is a very helpful person. If you are there to buy a car ask for his help. Good place. very helpful person. If you are there to buy a car ask for his help. Good place. More

They are always fast and efficient. They don’t try to upsell services, which I definitely love. comfy waiting area with vending machines. Greeted with enthusiasm. upsell services, which I definitely love. comfy waiting area with vending machines. Greeted with enthusiasm. More

We were asked to give you all a try when we purchased our car from you in Dec. We decided to. Though, you are 13 miles further from our previous Honda service (about the same time), we have decided to make y car from you in Dec. We decided to. Though, you are 13 miles further from our previous Honda service (about the same time), we have decided to make your service center the place for our Honda needs. Your staff has always been professional and very friendly and helpful! Angie was super! Even got my car washed. Thank you. I appreciate being treated in a kind manner. Rare these days. Angie (and the other person who helped previously) are good representatives for your service center. Great experience. More

Received excellent service from my service rep Chris Csercsics. He was very courteous and kept me informed throughout. The oil change coupon is a great value. Thanks! Csercsics. He was very courteous and kept me informed throughout. The oil change coupon is a great value. Thanks! More

Yet another outstanding job by Sr. Sales Rep Bob Corley! He is a true gift to this dealership, as are so many others such as Darien (Finance) and Kevin Dowdy, who made my latest lease deal work on a 2022 H He is a true gift to this dealership, as are so many others such as Darien (Finance) and Kevin Dowdy, who made my latest lease deal work on a 2022 Honda Civic Touring. Great car, great dealership! Thanks all! More

Very quick and friendly service. I was told it would take 2 hours and my car was ready in 45 minutes. Mary was quick to order the part and keep me updated. 2 hours and my car was ready in 45 minutes. Mary was quick to order the part and keep me updated. More

Excellent service and service advisors. Job was done on time. Everything was explained about what was to be done and how long it should take. time. Everything was explained about what was to be done and how long it should take. More

Great customer service from drop off to pick up. They made sure my vehicle was taken care of, and made sure I wasn't overcharged. made sure my vehicle was taken care of, and made sure I wasn't overcharged. More

Overall experience was very good. Our sales person Drew Suslavich was an absolute professional and has a refreshing perspective on his sales technique. You just know he is going to give everything to make Suslavich was an absolute professional and has a refreshing perspective on his sales technique. You just know he is going to give everything to make you happy with your total experience. This was our 2nd vehicle purchase here and the wife is happy and you know the saying when the wife is happy! Great job Drew. Larry and Mary Green More