Shottenkirk Honda of Cartersville

I’m always provided with great service. Very friendly staff that is willing to help you in every way. Very friendly and inviting environment to be in. staff that is willing to help you in every way. Very friendly and inviting environment to be in. More

Everyone was helpful and the process was not too painful. The dealership is convenient and easy to access. The weather was pretty good also. Z The dealership is convenient and easy to access. The weather was pretty good also. Z More

Great service. Angie is always very pleasant and explains everything done in the service call. She kept me updated on the progress and explained why it took so long with the software updating. everything done in the service call. She kept me updated on the progress and explained why it took so long with the software updating. More

This is my second purchase from Honda and I couldn't be more pleased. Dana is professional, friendly and fun. Everyone at the dealership is great! more pleased. Dana is professional, friendly and fun. Everyone at the dealership is great! More

Came in for a B1 service. Was told it would be ready in 45 minutes to an hour at most. At one hour and 15 minutes walked to the shop window and didn't see the vehicle. One of the service advisor people t 45 minutes to an hour at most. At one hour and 15 minutes walked to the shop window and didn't see the vehicle. One of the service advisor people told me they were working on the vehicle and it was almost ready. I then asked how that was when the vehicle wasn't even in the shop. Then talked to, I believe Emily, who looked in to it and suddenly my vehicle appeared and 2 guys jumped to work on it. Twenty minutes later it was done. My family has bought 2 new Honda's in the last 18 months here. Sales was very good. Service twice has been below par and once has been very good. It would be nice if the service advisors would keep people informed of what's going on. They greet you and you never hear anything again until it's done. It seems that the standard response is to tell customers that service will take 45 minutes to an hour and then it's up to the customer to keep track of the time and find out why the vehicle isn't ready when told it would be. If it's going to be 90 minutes then say that at the beginning. When the work is started let the customer know instead of just sitting and wondering what the xxxx is going on back there. After the advisor meets you it sure seems that they could care less about you or your vehicle. More

Your rates were very competitive. Your response time was very quick. Your sales team was very friendly and professional. You came highly recommended by the Warren family. very quick. Your sales team was very friendly and professional. You came highly recommended by the Warren family. More

This is our first Honda purchase, and everyone at Shottenkirk Honda was very nice and friendly. We had an overall very good experience. We will be recommending them to all our friends and family. Shottenkirk Honda was very nice and friendly. We had an overall very good experience. We will be recommending them to all our friends and family. More

Angie did great explaining the entire process of repair and her estimate of how long the repair would take was spot on, almost to the minute. and her estimate of how long the repair would take was spot on, almost to the minute. More

The dealer had a good selection of inventory to choose from. Parking at the dealer was convenient for customers. The appearance of the dealership was clean. from. Parking at the dealer was convenient for customers. The appearance of the dealership was clean. More

Service with Shottenkirk Honda was the best! I cannot remember the last time I felt so welcomed and accommodated at a business. From checkin through checkout, it was a great experience and I will gladly remember the last time I felt so welcomed and accommodated at a business. From checkin through checkout, it was a great experience and I will gladly return for more service! More