Shottenkirk Honda of Cartersville

Excellent customer service. All the service advisors I encountered were a pleasure to work.with. They answered all my questions and addressed any concerns I had in a professional All the service advisors I encountered were a pleasure to work.with. They answered all my questions and addressed any concerns I had in a professional and courteous manner. More

At 10,000 miles I had warning lights on my dash appear stating to see my dealer. I turned my car off to go to work and when I started it up the light were gone. I went to the dealer and since they couldn stating to see my dealer. I turned my car off to go to work and when I started it up the light were gone. I went to the dealer and since they couldn’t see the lights they couldn’t do anything for me. About 5,000 miles later the lights come on again and I goto the dealer they said since that was the first time they saw it, they need to come on a 3rd time to do anything. So approximately 5,000 miles go by and the lights come on again. I goto the dealer and they tell me they need to replace a rocker arm pressure switch. So I leave my car get the repair and the light comes on yet again. The dealer now tells me they need to do a system update. Another 5,000 or so miles the lights come on again! I go back and they tell it’s the rocket arm pressure switch again. They just replaced this less than 10,000 miles ago? More

Never Disappointed Eric was a pleasure to work with in regards to repairs for my vehicle. i've worked with Angie before in the past and she was was equally as great to w Eric was a pleasure to work with in regards to repairs for my vehicle. i've worked with Angie before in the past and she was was equally as great to work with. Both provided amazing service, awesome communication and was very professional More

Oil change I was greeted and taken care of as soon as I walked in the door. Was out in record time. Friendly, courteous and personal service. Facility was clean I was greeted and taken care of as soon as I walked in the door. Was out in record time. Friendly, courteous and personal service. Facility was clean and comfortable temperature. More

I purchased my Honda here three years ago. I always bring it back for oil changes and routine service. I feel confident with the service crew working on my car. That means so much to me. I never have to wait it back for oil changes and routine service. I feel confident with the service crew working on my car. That means so much to me. I never have to wait too long either. More

Great sales and service Great people asked for Bob in sales. Service is fast and reasonable priced. Parts And assessor seem to be well-stocked sales. Service is fast and reasonable priced. Parts And assessor seem to be well-stocked More

Service Department Angie in the service Department is always so helpful and friendly. She made sure that I was updated on the service work and price that was needed for Angie in the service Department is always so helpful and friendly. She made sure that I was updated on the service work and price that was needed for my Honda CRV. More

Miles was an excellent salesman. He was knowledgeable, helpful, and courteous. We really enjoyed our experience with him! He even helped us sync our phone to the car, which was very helpful. helpful, and courteous. We really enjoyed our experience with him! He even helped us sync our phone to the car, which was very helpful. More

Straight and to the point Modern, clean dealership with friendly staff. I was not persuaded or pushed to buy a vehicle on the lot at any time. The Shottenkirk staff did their Modern, clean dealership with friendly staff. I was not persuaded or pushed to buy a vehicle on the lot at any time. The Shottenkirk staff did their best to answer questions and make me feel like an honored guest. While we agreed on a competitive price for the vehicle, the staff at Shottenkirk pushed an extended warranty that I did not need. Buyer beware of extended warranties. They’re not worth the paper they are printed on. Overall, I would recommend Shottenkirk to a friend. More

Wow! Over the top customer service! Over the top customer service gives this dealership 5+ stars! From my first inquiry over the web, Shottenkirk Honda was interested in getting my busin Over the top customer service gives this dealership 5+ stars! From my first inquiry over the web, Shottenkirk Honda was interested in getting my business and making me a customer for life. They were attentive to finding the vehicle I wanted and making a deal that was a win win for me and the dealership. Having purchased 7 Honda vehicles in the last 10 years for the drivers in my family and from several other Atlanta dealerships... I can testify that purchasing a vehicle at Shottenkirk Honda was a delight. Thank you Jeff Webb and JR Rutledge. More