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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,188 Reviews

4,188 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 14, 2023

The very best customer service ever. Tyler and his team are wonderful. We will never go anywhere else! More

by JENNIFERJANEPIERCE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Jul 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Tyler and our team here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

July 14, 2023

I feel like they sold me a lemon of a car. I have had nothing but trouble since buying my Toyota Camry from this dealership. More

by BOWEN56GA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 14, 2023

This dealership is always helpful and is willing to do what ever it takes to make sure our vehicle is serviced correctly. More

by JDHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
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Jul 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 14, 2023

All good the service setup an work performance was all good. Good job guys thanks More

by MICHAELANDMICHELLE1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Jul 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 13, 2023

I was pleased with the service I was given and not harassed with getting more done to my vehicle. More

by KAITLYNPERENICH
Recommend Dealer
Yes
Employees Worked With
Chris, Angie Angell
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Jul 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business, Kaitlyn, and hope to see you again soon!

July 12, 2023

They were thorough and fair. My sales rep was responsive. Great customer service. Do recommend More

by forserious_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 12, 2023

I was in and out quicker than expected. The service advisor met me in a timely manner and all work was performed to my satisfaction. More

by eagle19600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jul 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

July 12, 2023

Very pleased with the service. Representative was very informative with what to expect on my next visit. More

by KAKUCY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the representative name
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Jul 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

July 11, 2023

I travel about 600-700 miles per week and am about of town most of the week. Ginger always assists me in getting my car in for service and the service technicians do a great job on my car! More

by GHENABEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
Jul 11, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Ginger is always able to help, and we hope to see you again!

July 11, 2023

Always a pleasure at this service center since day 1. Thanks to everyone there and I hope to always be a Honda customer More

by STEVE.GOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review, Steve! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

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