Terry Ford

Johnathan was nothing short of amazing. After my recent total loss. I was extremely overwhelmed with my entire situation. I felt rushed my insurance company to make a purchase. I haven’t be After my recent total loss. I was extremely overwhelmed with my entire situation. I felt rushed my insurance company to make a purchase. I haven’t been in the car maket in over 4 years. I was in LOVE with my car and DID NOT WANT TO BUY ANOTHER CAR, BUT JOHNATHAN CHANGED EVERYTHING FOR ME! we landed on a Honda CR-V touring! He took his time and was very patient with me. Johnathan showed me all the features of the CRV and set all my personal settings to make mw feel like I never loss my car! I am truly grateful and impressed with all his help. Thank you Johnathan. More

by HondaHappy Verified Customer Verified Customer

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Terry was awesome! He was very attentive and made sure I got exactly what I wanted! He was very attentive and made sure I got exactly what I wanted! More

by LEIGHWILLIAMS614 Verified Customer Verified Customer

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Great place to go if purchasing a vehicle everyone is super nice and knowledgeable of the vehicles definitely recommend them they will work with you so that you can get what you want for a reasonable $$$ super nice and knowledgeable of the vehicles definitely recommend them they will work with you so that you can get what you want for a reasonable $$$ thank you for all your help Honda!! More

by DEECOLEQUEEN Verified Customer Verified Customer

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Great service from everyone. Terry was great at explaining and assisting with all the features in the car. Terry was great at explaining and assisting with all the features in the car. More

by TAYAKI15 Verified Customer Verified Customer

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Terry Ford is super nice and my time there didn't feel like it was purposely being dragged on which was nice. like it was purposely being dragged on which was nice. More

by MARSHALLN848 Verified Customer Verified Customer

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Very kind, professional, and willing to make a deal. I was able to get the vehicle I wanted at a very respectable price! I was able to get the vehicle I wanted at a very respectable price! More

by JUSTINCLOUTIER4 Verified Customer Verified Customer

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The dealership met my every expectation and there were zero concerns. Thank you very much. zero concerns. Thank you very much. More

by JCLARK6528 Verified Customer Verified Customer

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My experience was nothing short of amazing, everyone was nice and I have no complaints! nice and I have no complaints! More

by LOGANHILLIARD51 Verified Customer Verified Customer

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Terry Ford was a big help. I enjoyed his relaxed personality and non pressure sales approach. Everyone was very nice and friendly. Looking forward visiting for regular servi I enjoyed his relaxed personality and non pressure sales approach. Everyone was very nice and friendly. Looking forward visiting for regular service maintenance. Sincerely, John Parlato More

by JOHN_PARLATO Verified Customer Verified Customer

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Shottenkirk Honda makes you purchase 1) Protection package - $1995.00, 2) No worries plus - $895.00 without exception! In my opinion this is not lawful nor ethical business practice! Also Mr. Welch ga package - $1995.00, 2) No worries plus - $895.00 without exception! In my opinion this is not lawful nor ethical business practice! Also Mr. Welch gave us an interest rate of 9.34% even though Honda said we had excellent credit through them. We were supposed to get the promotional rate of 5.99% for 72 months! He told me that the dealership makes more money the higher the rate is! The sales manager was not very friendly either! However Terry Ford was very friendly, professional and knowledgeable! He explained everything about the car in good detail! Oh I almost forgot, they would not take no for an answer about their extended warranty stating Honda’s bumper to bumper warranty does not cover much at all! After about an hour of them trying to convince us to purchase this warranty we declined it! They did not like this at all! We would like a refund of the above fees. If not I will be contacting the Vice President of Honda about all these matters! More

by BARBARAPAIR Verified Customer Verified Customer

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