Back

Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

Sort by
June 07, 2023

Went to get a oil change took almost 2 hours that was a little to long. More

by HARDYGLEN288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We apologize for the delay and truly appreciate your business.

June 07, 2023

I went in for routine oil change and tire rotation ,which I've done since purchasing my Honda . Always great service and I know it will be done right. More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2023

Took way to long for this service. Why make an appointment? People are very nice. Just took way to long. More

by CAH1591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name
Jun 11, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 07, 2023

Jordan was great! Answered all of my questions and made the service smooth and simple. More

by NAGA.MALLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Quality customer service is always our number one priority, and we're happy to hear Jordan met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2023

Jordan was very helpful, professional and friendly. I was very pleased with my service experience. More

by RONANDGARAHCHILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 07, 2023

Recall visit. Excellent service with only a short wait. John treated my auto as if it were his vehicle. Thank you More

by jdaveb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Angie Angell
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 03, 2023

I love this dealership. I would definitely recommend Always helpful, knowledgeable, courteous. I didn't have to wait long, and I only called in for an early appointment the More

by GOLDNENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Jun 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 01, 2023

Ginger, is an great asset to the service department. She greets you and off to work she goes to complete the service you are there for. She very knowledgeable and welcoming. More

by CUTCH734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Jun 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

Jun 02, 2023 -

CUTCH734 responded

Great all around dealership for all you car maintenance needs. High-quality and promt service.

June 01, 2023

Everything was smooth. Justin DeLong was awesome. They actually did not have the car there but before all the paperwork was finished the car was on the lot and inspected. T More

by wjdc45
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin DeLong
Jun 02, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

Jun 03, 2023 -

wjdc45 responded

You're welcome, Thank you!

June 01, 2023

Person acknowledged me immediately and was helpful. Associate was kind and explained what the team was doing for my car complaint. More

by JULIABARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team, Julia. We're glad to hear we delivered such a great experience!

...
101
...