Shottenkirk Honda of Cartersville - Service Center

I lke the work done by the service department. I find it very reliable and dependable. I find it very reliable and dependable. More

As always, Service was top of the line! This was my 2nd experience with Jordan, and she made that rating tops both times! Thanks to everyone! This was my 2nd experience with Jordan, and she made that rating tops both times! Thanks to everyone! More

The work done was professional and the staff is always amazing. I was just a little frustrated with the wait time. I had an appointment at 9am for an oil change, tire rotation and recall software upgrad amazing. I was just a little frustrated with the wait time. I had an appointment at 9am for an oil change, tire rotation and recall software upgrade that per Honda should have taken 15 minutes. But all the work took 2 hours. Not the Service Managers fault but a little frustrating. More

Best service experience and awesome prices. I highly recommend Shottenkirk Honda of Cartersville! Go see then for auto service needs!! I highly recommend Shottenkirk Honda of Cartersville! Go see then for auto service needs!! More

The service advisor and the technician both took a sincere interest in identifying the problem with my vehicle and working to correct it. Much appreciated sincere interest in identifying the problem with my vehicle and working to correct it. Much appreciated More

Overall great experience, had the 90,000 mile maintenance do and everything seems good and sounds good do and everything seems good and sounds good More

I always look for Angie. She's always so good at what she does!I feel comfortable talking with her and she explains everything to me on what they worked on. She's always so good at what she does!I feel comfortable talking with her and she explains everything to me on what they worked on. More

Excellent service and work done on my Honda Accord. It was completed in a timely manner. It was completed in a timely manner. More

A waste of time! Every time I go in to service my car and I ask for something specific such as an oil change and tire rotation I also get extra stuff on my bill. Stuf Every time I go in to service my car and I ask for something specific such as an oil change and tire rotation I also get extra stuff on my bill. Stuff that I did not ask to be serviced. If they realized that something needs to be fixed or cleaned then should call you before doing it. Last time I got my car serviced I asked for only a oil change and tire rotation. They did 3 other services and my bill came out to over $300 because they performed services that I didn’t ask for. On top of that I was supposed to be returning the car in a few days. So why do all this fixing and make me pay for services for a car that I’m giving back. So unreasonable! After my lease is up for this car I will not be returning to do business with them. More

I prefer Honda parts on my Accord Touring, which is why I come to the dealership. When I made my appointment, I indicated I needed new rotors. About 2 hours after I arrived, I was told they would have to ord come to the dealership. When I made my appointment, I indicated I needed new rotors. About 2 hours after I arrived, I was told they would have to order the Honda rotors and they wouldn't arrive until the next day. Since I had taken the day off work to have my brakes done, I couldn't come back the next day. The alternative was a non-Honda brand that costed more, so that's what I settled for. I know for next time that making an appointment ahead of time is not enough. I need to talk to a live person to make sure what I need is in stock. Imagine paying more for the non-Honda brand. hong kong phooey! Jordan Waters was excellent, though! More