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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,102 Reviews

4,102 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 30, 2023

No issues to speak of. Customer service was great, quick response and work completion. Why is there a 15 word minimum. More

by MCKEISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
May 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2023

Professional and efficient service. Took time to clearly explain everything to me. I’m totally pleased. More

by RPOEFOLKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Damien Brooks
Apr 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 29, 2023

It took me less than 5 minutes to schedule an appointment for an oil change! More

by MACKEYJ09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Apr 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2023

Takes to long to get a appointment when I need it, and the wait for express oil change is too long. More

by JRFREWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Flanigan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Damien Brooks
May 03, 2023 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 26, 2023

Dropped my car off for 10,000 mile service was greeted immediately I stayed and waited for the work to be done took roughly about two hours More

by Jackiecraig51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Apr 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2023

Shottenkirk Honda is always where I bring my car for service. John always makes sure I’m taken care of. Thank you for all you do!! More

by BRANCAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
Apr 26, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

April 25, 2023

Very quick in and out. Felt like I was valued as a customer and was not pushed into things I did not need. Will be back. More

by Peg612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Apr 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

April 25, 2023

Angie explains what is wrong clearly and identifies the cost. She answers questions, and if she does not know the answer, she gets it. I feel like Angie is honest. I feel like I can trust the guidance s More

by RMITCHELL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Apr 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

April 24, 2023

Service was great! Could have done better vacuuming the car out. Thhey didn’t vacuum out the back. Otherwise, no complaints. I really appreciate them going the extra mi More

by HHIGGINS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

April 24, 2023

Love this dealership! Great cars, great service! I look forward to coming back for my next scheduled maintenance. More

by FRIEDLANDERKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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