Shottenkirk Honda of Cartersville - Service Center

Through good times and not-so-good (pandemic, shutdowns, microchips, etc.), this dealership just gets better and better. Service remains tops and sales as well. I have a great working relationship with Sr microchips, etc.), this dealership just gets better and better. Service remains tops and sales as well. I have a great working relationship with Sr. Sales Rep/Award Winner Bob Corley and with Mgr Kevin Dowdy. In Service, Jordan Waters worked my most recent visit with total professionalism...pretty good for one of the newer reps there. Shout outs to the rest of that good crew! Best in Georgia! More

Great service. It was quick and Jordan kept me updated through the process. She was the best. It was quick and Jordan kept me updated through the process. She was the best. More

Very nice friendly people. All very professional. I look forward to having my new Ridgeline serviced there! All very professional. I look forward to having my new Ridgeline serviced there! More

the service dept worked on a laundry list of things for me, and now my Ridgeline is running great, and rolling on a new set of tires too. thanks for the great job! me, and now my Ridgeline is running great, and rolling on a new set of tires too. thanks for the great job! More

Oil change was quick and easy. Almost too quick, I was hoping to get more paper work done than I did. They also provided wifi which made it an easy wait. Almost too quick, I was hoping to get more paper work done than I did. They also provided wifi which made it an easy wait. More

Always an awesome experience with y'all. Highly recommend and thank you Jordan for great service. Highly recommend and thank you Jordan for great service. More

They looked at a used car I bought at no cost to me. Quick and accurate. Quick and accurate. More

Great service in a timely manner, shuttle was convenient to pass the time and smiling faces happy to help! to pass the time and smiling faces happy to help! More

I had a pre scheduled reservation to repair a tire . I was there for about 2 hrs which I thought was excessive . When I arrived home which is approx 20 miles I noticed they forgot to reinstall the valve I was there for about 2 hrs which I thought was excessive . When I arrived home which is approx 20 miles I noticed they forgot to reinstall the valve stem cap . I wouldn’t normally drive that far for a simple tire repair but it’s a brand new car under warranty . I understand you may have gotten super busy by the time I arrived but can’t get over the missing parts . Very disappointed . I hope to get better results in the future but if not, there is another dealer ship in my area . Sincerely, Paul M. More

Great service. Friendly staff. Clean waiting area. Love Honda Shottenkirk in Cartersville GA they are the best! Friendly staff. Clean waiting area. Love Honda Shottenkirk in Cartersville GA they are the best! More