Shottenkirk Honda of Cartersville - Service Center

I've been very pleased with the service I have gotten there over the past years. there over the past years. More

I scheduled my service in the morning and dropped the car off at 4 PM. There was no record of the service to be performed, even though I had an email confirmation that the service was scheduled. I was told off at 4 PM. There was no record of the service to be performed, even though I had an email confirmation that the service was scheduled. I was told to come back in two hours to pick the car up. I received a call at 5:45 to suggest having the air filter replaced for $50+ and I declined. I was at the dealership at this time waiting to pickup my car. I watched as several people were called back to pickup their car. As they were turning the lights out and closing up at 6:30 I asked about my car. I was told it had been ready for 45 minutes, but they didn't know what I looked like. They could have called my name though, right? As I was driving off the lot, my Tire Pressure light came on and has been on since, as I do not want to even go back there. More

Service Is getting so much better and always a clean setting and nice atmosphere. Love it setting and nice atmosphere. Love it More

Everyone is always so friendly. And helpful. When I had my service done, I thought I'd have yo wait a ling time. My car was finished sooner than expected. And helpful. When I had my service done, I thought I'd have yo wait a ling time. My car was finished sooner than expected. More

All my questions were answered quickly. And Angie and Tony are great to work with And Angie and Tony are great to work with More

All good! It was nice to see that your team really cares about getting customers in and out as soon as they can. It was nice to see that your team really cares about getting customers in and out as soon as they can. More

Fast turnaround time for oil/filter change plus a complimentary birthday car wash. Outstanding by all involved. Was very pleased. I highly recommend this dealership. complimentary birthday car wash. Outstanding by all involved. Was very pleased. I highly recommend this dealership. More

Damien is very knowledgeable. He is patiently walk me thru everything and even call a couple days after the service to make sure my car is doing good. He is patiently walk me thru everything and even call a couple days after the service to make sure my car is doing good. More

They completed a tire replacement that I requested because the tire that was purchased through the dealership was covered under the warranty. because the tire that was purchased through the dealership was covered under the warranty. More

Service advisor Angie met in service drive for vehicle info and services requested. After service was completed Angie thoroughly explained competed items. Angie advised air and cabin filters will need to info and services requested. After service was completed Angie thoroughly explained competed items. Angie advised air and cabin filters will need to be replaced at a future service. Nice to see no hard up sale from advisor for additional services l. More