Shottenkirk Honda of Cartersville - Service Center

I will start by stating how very disappointed I am in the fact that my 2015 Accord had a stretched timing chain at 71k miles. That defeated the entire reason I chose Honda over every other vehicle manufactur fact that my 2015 Accord had a stretched timing chain at 71k miles. That defeated the entire reason I chose Honda over every other vehicle manufacturer. That being said, the service I received from Jordan at the service desk helped relieve some of the sting from my repair bill. Jordan took the time to explain the necessary repairs and made sure I had a loaner vehicle for the duration of the repairs. Bryan was excellent as well. He took the time to make sure I understood the failure as well as other recommendations. I felt I had enough of an understanding to make an informed decision. Bob, is always great. He sold the car to me in 2015 and it’s nice to see a familiar face still there. He’s always a pleasure to speak with. Even though I was there for repair work, he still offered to help in anyway he could. More

Great service. Service rep went above and beyond with providing information before and after servicing Service rep went above and beyond with providing information before and after servicing More

Helpful service writers and quick work make this a great place to get service during the week. place to get service during the week. More

Very friendly and efficient. This was my first oil change since purchasing my CRV and the service team was great This was my first oil change since purchasing my CRV and the service team was great More

Great experience… was traveling to Tennessee for a visit. My issues was resolved in at least half the time I expected. My technician did a fine job in his diagnosis and resolution. All others from start to f My issues was resolved in at least half the time I expected. My technician did a fine job in his diagnosis and resolution. All others from start to finish handled check in and check out in a very professional manner. More

Fast, friendly, and informative. The service team explained everything in detail and I left understanding the work done. The service team explained everything in detail and I left understanding the work done. More

Ginger was right on top of it when I came in and had the car in for a new battery. She was very helpful, kind, caring and courtious. It only took less than a half hour and I was on my way. car in for a new battery. She was very helpful, kind, caring and courtious. It only took less than a half hour and I was on my way. More

First visit to this dealership, I was very impressed with the customer service and friendliness the customer service and friendliness More

John was my advisor. Excellent customer service and very knowledgeable. Also, my vehicle was serviced within an hour. Thank you! Excellent customer service and very knowledgeable. Also, my vehicle was serviced within an hour. Thank you! More

Professional service on my vehicles for over 20 years! I would recommend them to anyone! I would recommend them to anyone! More