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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,122 Reviews

4,122 Reviews of Shottenkirk Honda of Cartersville - Service Center

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June 11, 2024

Excellent. Professional. Courteous. Efficient. It was a pleasant experience although the wait was a little longer than I'd have liked. More

by DRUMMERR
Recommend Dealer
Yes
Employees Worked With
Don't know
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Jun 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 11, 2024

Every time I visit Shottenkirk Honda in Cartersville, GA the staff takes care of all my needs! More

by Steven Fasone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 11, 2024 -

Shottenkirk Honda of Cartersville responded

Steven, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 10, 2024

I have had great experiences having Shottenkirk service all my vehicles. Even if I have to come back for a recheck, they take care of everything. More

by HOLLOWAYTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
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Jun 11, 2024 -

Shottenkirk Honda of Cartersville responded

Tony, It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

June 09, 2024

Professional, courteous staff and modern, clean facilities with more than adequate accommodations in service department. More

by MARKEL.GRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jun 10, 2024 -

Shottenkirk Honda of Cartersville responded

Graham, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 09, 2024

Good services, take my car there and they honor my warranty always willing to help. More

by AVEFENIX.ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
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Jun 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Richie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

June 09, 2024

I have been taking my Honda to Shottenkirk Honda of Cartersville since I purchase vehicle, they are always very trustworthy and great customer service I live in Atlanta to me is important to feel comfo More

by PATRICIA.CHARBONEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ritchie
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Jun 09, 2024 -

PATRICIA.CHARBONEAU responded

Thank you for your wonderful team and keeping my car in great shape and condition .

Jun 10, 2024 -

Shottenkirk Honda of Cartersville responded

Patricia, We are very happy to hear Tyler and Richie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 05, 2024

Kevin was waiting on me when I pulled up in the service center. He kept me updated with maintenance while I waited on my vehicle. The only complaint I have is the timer gadget is ridiculous - I don n More

by TLC6864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin - Service Dept
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Jun 06, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2024

Jordan was great all around, she always made sure I was informed through whole process. More

by KETCHE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Jun 06, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Jordan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

June 04, 2024

Service was efficient, even with a large number of customers. Communication with service advisors was great. Waiting area is comfortable. More

by AGIBBSJSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Terry and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

June 04, 2024

Terry did great job working with me . He gave great customer service & knew his job . More

by SAMBRALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Shottenkirk Honda of Cartersville responded

Sam, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Terry and our team, and we look forward to working with you again.

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