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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,125 Reviews

4,125 Reviews of Shottenkirk Honda of Cartersville - Service Center

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March 27, 2021

Service staff is awesome. Fast efficient and super friendly. Would definitely recommend them to others. Even when extremely busy took time to interact and explain. More

by moore5959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Roberts, Keri Bennett
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

Sobglad we meet your expectations and thank you!

March 26, 2021

Scheduled service and waited. They were fast and didn't try to sell me things I didn't need. Very pleased with my visit and will return More

by STEPHENR267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

So glad to hear we hit the mark! Thanks

March 26, 2021

they always do a wonderful job. I've been taking my hondas there for years and they never disappoint. The service side has a great reputation in town. More

by BLSSUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

Sobglad you feel this way about us. We thank you and appreciate your buisness. Richard Lewis General Manager

March 26, 2021

Amazing! Very Fast! I came in for a oil change yesterday and was instantly greeted with a smile. Very fast and very efficient. I will always service my car here at Shottenkirk Honda! More

by HondaHappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Tori Brady, Nick Primiano, Keri Bennett, Hannah Jones
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you for trusting us with your vehicle! And letting people known your satisfaction.

March 25, 2021

I had had our Honda CRV 2003 in 2 different times for anvil leak problem. After the second Tim in, we thought it was fixed, but, it continued to leak oil on my driveway. I spoke to Ms Angel and told her More

by CSRXGSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

Sorry we didnt get it right the first time but thank you for letting us make it right. See you next time.

March 25, 2021

Very helpful and friendly service staff. Everything was done well and in a timely fashion. Would definitely recommend them for any service for your Honda. More

by BEM22783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words and support.

March 25, 2021

The service shop did good work and they kept me in the loop on anything they found that needed my attention. They seemed genuinely interested in giving me the best service possible. More

by RONALD.RAMAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

Gald to hear thank you

March 24, 2021

When I pulled up to have my car serviced I was met outside they told me to pull in and to come inside and they would take care of me and I’m telling you that’s exactly what they did so friendly so nic More

by LEANDJDNAILS Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you!

March 24, 2021

Greeter came to my vehicle without a face mask. I asked her to get one and she advised she could not wear one. How can a dealer subject a customer facing employee to this risk (also their customers) More

by PFELDMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Lewis, Angie Angell
March 23, 2021

Service Manager Mr. Bone is a pleasure to deal with, kind and friendly, just an all around great guy. Ms. Angell is a great people person, knowledgeable and willing to please. She helps in any way she can. More

by LLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Mar 28, 2021 -

Shottenkirk Honda of Cartersville responded

Thank you for the positive review. We are lucky to have them both.

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