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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 28, 2024

Jordan is always so friendly when I bring my car in for service. Thanks, Jordan! More

by DEANNABECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Deanna, and for taking the time to leave us this wonderful feedback!

April 27, 2024

Always a great experience, from buying my car there to getting it serviced. Always happy! More

by sdtibbitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 27, 2024

Service was well done and prompt. Very pleased with everything. Very nice, modern facility and convenient. More

by WUMU73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Apr 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 27, 2024

Ginger did an excellent job writing me up. Great job with the car wash but this should be automatic not as a request. Also one getting service here should be aware of the fact that Shottenkirk More

by TONY.WHISENANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger, Service
Apr 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, Tony, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 27, 2024

Johnathan was nothing short of amazing. After my recent total loss. I was extremely overwhelmed with my entire situation. I felt rushed my insurance company to make a purchase. I haven’t be More

by HondaHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich, Emmanuel “Cook” Holloway, Terry Ford
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Johnathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We hope you enjoy your new CR-V!

April 26, 2024

Always a huge help! Work very quickly, never hound me to buy a new car and always make sure everything is taken care of for a fair price! More

by LMCLAURIN.13.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2024

Fast Servive, friendly staff, coffee and (slow) WiFi so you can keep busy while waiting More

by LRISCHMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

April 26, 2024

Great service and all employees were very friendly and courteous. Jordan kept in touch by phone/text through out the service of my car and let me know when the vehicle was complete and ready to be picked More

by EVANS888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and the team met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

April 25, 2024

Service was great and all employees were courteous. They worked quickly and efficiently. They took the time needed. More

by michellefatz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Michelle. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 25, 2024

Ginger did a great job finding the issue and working through a warranty solution. She arranged transportation so I didn't have to spend hours waiting for the repair to be completed. I was kept infor More

by RON.CRISWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Ron, and for taking the time to leave us this wonderful feedback!

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