Shottenkirk Honda of Cartersville - Service Center

Great staff, clean location Took my Civic in for regular maintenance. Tori Brady was my customer care service rep for the day. Tori was great, she had awesome customer service a Took my Civic in for regular maintenance. Tori Brady was my customer care service rep for the day. Tori was great, she had awesome customer service and kept inform of where in service my car was. Even though the service area had the air system go down, all the staff keeping checking with all of us and asked if we need anything. Best car service department. Thanks Tori for taking care of my car More

Had scheduled a visit. Service Dept. was prompt in getting to me. Waiting area is always so clean and comfortable. Rep. thoroughly went over maintenance report and took time to show me some features o getting to me. Waiting area is always so clean and comfortable. Rep. thoroughly went over maintenance report and took time to show me some features of car I had not been using.(An aside) Restrooms are always spotless! Thanks for good care. More

I always amazing service from here. Everyone is friendly and knowledgeable. I have been getting my Fit serviced here ever since I bought it here. and knowledgeable. I have been getting my Fit serviced here ever since I bought it here. More

Dealerships don't always have your back when it comes to maintenence on your vehicle, but I have ALWAYS had a great experience here! Thanks Eric! maintenence on your vehicle, but I have ALWAYS had a great experience here! Thanks Eric! More

Great service depart, with honest employees . I have been to other Honda service departments around Atlanta and Shottenkirk Honda in Cartersville is worth the drive from East Cobb. . I have been to other Honda service departments around Atlanta and Shottenkirk Honda in Cartersville is worth the drive from East Cobb. More

Exceptional service department I appreciate Tori meeting me to assist as I came in the door. Very clean facility and employees were friendly to me as I waited. I appreciate Tori meeting me to assist as I came in the door. Very clean facility and employees were friendly to me as I waited. More

Great customer service. Angie, took excellent care of us in a difficult situation and made sure that Shottenkirk did all they could do to get my daughters car up and going again to get her back to school!! in a difficult situation and made sure that Shottenkirk did all they could do to get my daughters car up and going again to get her back to school!! More

My 1st appt, I was blown off by the staff with what was going on. Angie helped me fix it the problem the next appt. going on. Angie helped me fix it the problem the next appt. More

Personal Professional and Efficient Service There is a great team of friendly, professional, and efficient people that really care about their customers. I have been pleased with past and curre There is a great team of friendly, professional, and efficient people that really care about their customers. I have been pleased with past and current service. There is no pressure on options suggested with regard to maintaining the vehicle in top condition. The care and quality of work and the atmosphere in the service and waiting area is all very nice with plenty of room to social distance. More

First service experience at Shottenkirk Honda with my recently purchased 2016 Honda Pilot was excellent! My service rep, Emily, did a great job of making me feel welcome, understanding my needs, keeping recently purchased 2016 Honda Pilot was excellent! My service rep, Emily, did a great job of making me feel welcome, understanding my needs, keeping me informed of my service progress, and explaining the bill when the service was complete. I will return for future service needs and ask for Emily because of her excellent attention to making my experience with her department first class! More