Shottenkirk Honda of Cartersville - Service Center

EXCELLENT CUSTOMER SERVICE Brought my CRV in and received the best in customer service and customer care! We've purchased our last 3 CRV's at this location and will again in th Brought my CRV in and received the best in customer service and customer care! We've purchased our last 3 CRV's at this location and will again in the future! More

excellent service for my TOYOTA I rec'd. professional and quick service for Toyota without the "add on" sales. I would send anyone I know here and love Honda products I rec'd. professional and quick service for Toyota without the "add on" sales. I would send anyone I know here and love Honda products More

I am always pleasantly surprised by the service department and any employee I interact with and how knowledgeable and polite they are. I was in and out in a very reasonable time. department and any employee I interact with and how knowledgeable and polite they are. I was in and out in a very reasonable time. More

Was wonderful as usual Everything went great. New brakes, oil changed and I was out in 2 hour. I was kept appraised as to the time frame when my car would be ready. And I'v Everything went great. New brakes, oil changed and I was out in 2 hour. I was kept appraised as to the time frame when my car would be ready. And I've had no problems since the service, just like all the other times I've brought my car in for service. Excellent experience! More

I wish to let you know how appreciative I am for my recent service experience with Emily. My 2016 Accord failed to crank over and needed to be towed to your facility. This was the second time this happ recent service experience with Emily. My 2016 Accord failed to crank over and needed to be towed to your facility. This was the second time this happened in one week-(first failure occurred near Curry Honda and they thought it was the battery-replaced it but that didn’t cure the problem). You had my car for a week. Your techs tried everything to find the cause but were unsuccessful. To be honest I was giving up hope but Emily reassured me that she was going to get to the solution and she did! Emily kept me well informed and I believe went beyond what is expected; she is very professional and an valuable member of your service team! Thought you would like to know how happy I am with your service. More

Everyone was prompt and courteous. Waiting area ver pleasant. I wasn’t barraged with a list of things that my car needed. I don’t feel overcharged. pleasant. I wasn’t barraged with a list of things that my car needed. I don’t feel overcharged. More

Relatively quick service at a reasonable price. A recall was completed at the same time as routine maintenance. Air filters needed changing but the pricing was too high considering I can do that myself. was completed at the same time as routine maintenance. Air filters needed changing but the pricing was too high considering I can do that myself. More

Service was great and fast. I was told it would take an hour to an hour and a half but they had it done in about 45 minutes hour to an hour and a half but they had it done in about 45 minutes More

Recent Service As always, the staff was friendly and courteous. Service was performed on time and as requested. The waiting area was comfortable and the entire p As always, the staff was friendly and courteous. Service was performed on time and as requested. The waiting area was comfortable and the entire process was painless.. More