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Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
4,100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,100 Reviews of Shottenkirk Honda of Cartersville - Service Center
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March 04, 2020
Bought van 3 years ago new. Have had issues literally since a month in and 2 1/2 years later they have yet to fix problem. After multiple trips over and them even keeping it for a week they can just neve since a month in and 2 1/2 years later they have yet to fix problem. After multiple trips over and them even keeping it for a week they can just never seem to catch the issue or even pay attn enough to what I am telling them it is doing, and refuse to watch the multiple videos that I have that shows how the rear air and heat do. More
by MVBLANKINSHIP
Verified CustomerEmployees Worked With
Angie Angell
March 04, 2020
My husband William Dority took my car yesterday to your Honda dealership in for an oriole change and the person who change the oil in my car just to see my husband has a CRV now feels like my seat is a pie Honda dealership in for an oriole change and the person who change the oil in my car just to see my husband has a CRV now feels like my seat is a pie like that and it shouldn’t be I’m only 5 foot two and I spoke to tailbone and I’m not happy with W guys for a very long time and this this is just change my mind about bringing my car there anymore someone should not touch my car like that adjusted my mirrors my seat when I get in my car my head now hits the visor with never did that before and that’s something that really really bothers me because when I come up there to show you my car you going to ask you do you going to ask yourself why did someone do More
by ACWRTHW
Employees Worked With
March 04, 2020
I was amazed at the honda dealership. They are so friendly and helpful. They did all the could to get my vehicle taken care or since i didnt live in the area. They are the best i ever seen Well diff friendly and helpful. They did all the could to get my vehicle taken care or since i didnt live in the area. They are the best i ever seen Well diffenitly use the again More
by CAROLTRAYLOR61
March 03, 2020
Every-time I come in the staff is always friendly. I work a lot and always make appointments last minute they always get me in. a lot and always make appointments last minute they always get me in. More
by SAMSALLEN
Employees Worked With
March 03, 2020
THE BEST! I COULD NOT BE MORE PLEASED WITH THE SERVICE TYLER AND HIS TEAM PROVIDED. TYLER PERSONALLY TOOK THE TIME TO WORK WITH MY EXTENDED WARRANTY INSURANCE I COULD NOT BE MORE PLEASED WITH THE SERVICE TYLER AND HIS TEAM PROVIDED. TYLER PERSONALLY TOOK THE TIME TO WORK WITH MY EXTENDED WARRANTY INSURANCE REP TO PROVIDE THE NECESSARY INFO FOR MY INSURED REPAIR. AS CLINT SAID: "I'LL BE BACK"! THE POPCORN WAS GOOD TOO. More
by WEAZEL
Employees Worked With
Other Employees :
Emily Lewis, Angie Angell, Kacie Pollard, Darren Thomas
March 03, 2020
Very good service!!! Wish they were able to do the nav. update, but everything was great. Glad I purchased my vehicle there and also service it there. Vehicle was cleaned and ready to go w bgg en promised! update, but everything was great. Glad I purchased my vehicle there and also service it there. Vehicle was cleaned and ready to go w bgg en promised! T/Y More
by STEVEJAX81
Employees Worked With
Emily Lewis
March 03, 2020
Work not completed but not dealers fault as computer not wor Computer system not working Mechanic had to just guess what the problem was. Only partly fixed Must reschedule. I have nothing else to say except Computer system not working Mechanic had to just guess what the problem was. Only partly fixed Must reschedule. I have nothing else to say except that the lady I dealt with was ok. More
by RSBROWN658
Employees Worked With
Emily Lewis
March 03, 2020
45,000 mi Service Whenever I come to Shottenkirk Honda for service the employees and service is top notch! Their attitude is pleasant & professional. This last time I Whenever I come to Shottenkirk Honda for service the employees and service is top notch! Their attitude is pleasant & professional. This last time I visited, thei computer system had an update glitch on the invoice. An additional charge was caught by their employee but even so, management still gave me instant credit to use on my next visit. Thank you Shottenkirk Honda! More
by KHELM7
Employees Worked With
Tori Brady
March 03, 2020
Great experience Everything was very pleasant. The whole service department was very friendly and very knowledgeable about what they do. I would recommend this deale Everything was very pleasant. The whole service department was very friendly and very knowledgeable about what they do. I would recommend this dealership to anyone who would like to buy a new car. More
by DONM46
Employees Worked With
Emily Lewis, Angie Angell
March 02, 2020
I’ve been servicing my Hondas at Shottenkirk since I bought my last car there. All the staff are very friendly and they get you in and out. I just traded in for my first brand new car! Highly recommend. bought my last car there. All the staff are very friendly and they get you in and out. I just traded in for my first brand new car! Highly recommend. More
by DD
Employees Worked With
Darian Hall, William Nadel, Emily Lewis, Kevin Dowdy, Mason Rigdon
