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Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
4,132 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,132 Reviews of Shottenkirk Honda of Cartersville - Service Center
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March 16, 2020
Always feel confident taking my vehicle in for maintenance service. I have been going for 3 years now and have been taken care of by so many nice people. maintenance service. I have been going for 3 years now and have been taken care of by so many nice people. More
by SHARONBERINGER
Verified Customer
March 16, 2020
It is always been a good service experience with this dealership as the staff is friendly, service is accurate and rates are very low than others. dealership as the staff is friendly, service is accurate and rates are very low than others. More
by JAYRPATEL8383
March 16, 2020
Management cares At first I had very bad experience. But this dealership and there management care. The GM contacted me and did everything he could to make things ri At first I had very bad experience. But this dealership and there management care. The GM contacted me and did everything he could to make things right. I truly appreciate when people can admit mistakes and make efforts to improve there business and customer service. More
by IMVM_2000
Employees Worked With
Emily Lewis, Kacie Pollard
March 16, 2020
First time I’ve been disappointed. Double right blinker problem not fixed. Tires rotated despite plan to purchase 2 new tires elsewhere discussed with TJ. problem not fixed. Tires rotated despite plan to purchase 2 new tires elsewhere discussed with TJ. More
by SUEBLOME
Employees Worked With
TJ
March 16, 2020
I was very satisfied with the service they did, to me . Courtesy and good treat . She keeps me informed about the progress of my car , also, she gave information about my car that My car will need on the f Courtesy and good treat . She keeps me informed about the progress of my car , also, she gave information about my car that My car will need on the future More
by ENRIQUEGUZMAN123
Employees Worked With
Tori Brady
March 16, 2020
Nobody was willing to help me when I pulled in or went inside. They kept looking at me but would not talk to me. Finally when someone asked if he could help me, he acted like it was an inconvenience for h inside. They kept looking at me but would not talk to me. Finally when someone asked if he could help me, he acted like it was an inconvenience for him to do his job.Then my car sat for 30 minutes before I was told it was done. More
by DJB_919
Employees Worked With
I do not remember his name.
March 14, 2020
Service took 2 hours after being told it would take 30 minutes. Didn’t check the other fluids, coolant was bone-dry. Poor service experience. minutes. Didn’t check the other fluids, coolant was bone-dry. Poor service experience. More
by JEFFBFULTON
Employees Worked With
March 13, 2020
Cost too much and found grease on door panel. Also found a stain on drivers seat. Will not be using again and will not recommend to anyone. and found grease on door panel. Also found a stain on drivers seat. Will not be using again and will not recommend to anyone. More
by 1968STANG1
Employees Worked With
Tyler Pirkle
March 12, 2020
Great! A car dealership that will actually call you when your car is finished! I had my oil changed. The price was reasonable and the service was timely. A car dealership that will actually call you when your car is finished! I had my oil changed. The price was reasonable and the service was timely. More
by EVERETTCANNADY
Employees Worked With
Eric Staton
March 11, 2020
Check everything before you leave. Hit pothole and damaged tire. Donut tire on car. Requested service to repair tire and replace. Told tire damaged too bad and needed new one. Service Hit pothole and damaged tire. Donut tire on car. Requested service to repair tire and replace. Told tire damaged too bad and needed new one. Service completed. When leaving I asked if all the tire changing tools were put back properly. I was assured they were. They were not. Donut placed in reservoir, not secured. Tray laying on top of cover with tools askew. I secured donut , placed tools in proper place in tray ,and placed all back under cover before I left dealership. Not a big thing but to a 75 yo woman it is. I expected better. More
by BLOCKLEYGAL
Employees Worked With
Tyler Pirkle
