Shottenkirk Honda of Cartersville - Service Center

Great customer service! ! Friendly staff that hold many talents. I had the pleasure of being helped by Jordan Waters who was super sweet, but then Johnathan Miller was kind e ! Friendly staff that hold many talents. I had the pleasure of being helped by Jordan Waters who was super sweet, but then Johnathan Miller was kind enough to serenade me with Christmas songs!! Love this place!! 😂 only trust them with your car!!! This isn’t my first time using them for maintenance. They have always taken good care of me. I will be returning for all my future maintenance. More

We come to this dealership because of Kevin Etters! He is an absolutely fabulous service advisor! He is an absolutely fabulous service advisor! More

Angie is amazing. She's been my parents service advisor for years. She always listens to any of our concerns and makes sure to check for everything. While it's a di She's been my parents service advisor for years. She always listens to any of our concerns and makes sure to check for everything. While it's a distance away, we feel that we get the best and reliable service from there. Angie is wonderful and make sure to explain things and what needs to be done at the time of service. More

I can’t believe you charge almost $400 to realign a sensor. No parts at all, all labor. My next car won’t be a Honda. sensor. No parts at all, all labor. My next car won’t be a Honda. More

Was going to give me the car back without aligning the front in. Says they will align front in and call me to tell me it’s ready. I go pick car up and the steering wheel is off center. Now I have to take front in. Says they will align front in and call me to tell me it’s ready. I go pick car up and the steering wheel is off center. Now I have to take time off from work to bring it back so they can fix the steering wheel from the alignment. More

Angie always explains things to me about my vehicle. She makes me feel safe in the repair. She is great. She makes me feel safe in the repair. She is great. More

She provided exceptional service. Well spoken and polite. Along with the company's quality work done on my vehicle. Well spoken and polite. Along with the company's quality work done on my vehicle. More

Very personable people, all employees treat their customers like family :) You’ll only find the best customer service at this dealership! customers like family :) You’ll only find the best customer service at this dealership! More

Speedy, professional service. Dealership was clean and spacious and the service manager was friendly and polite. Dealership was clean and spacious and the service manager was friendly and polite. More

Angie greeted me right away and got my truck ready for service. She told me the time I would be ready and then gave me a discount as a veteran. Great experience. service. She told me the time I would be ready and then gave me a discount as a veteran. Great experience. More