Shottenkirk Honda of Cartersville - Service Center

Angie greeted me right away and got my truck ready for service. She told me the time I would be ready and then gave me a discount as a veteran. Great experience. service. She told me the time I would be ready and then gave me a discount as a veteran. Great experience. More

Excellent service as usual! We love the service team. We use this dealership for the last 7 years. We love the service team. We use this dealership for the last 7 years. More

Friendly and prompt service. No pressuring. Answered all my questions. Gave me a quote quickly. No pressuring. Answered all my questions. Gave me a quote quickly. More

Great communication from TL in sales he was friendly and courteous and helped with everything I needed. courteous and helped with everything I needed. More

Jordan was wonderful to work with. I hope Ican work with her again. She was extremely helpful in seeing that I understood every aspect of my service. I hope Ican work with her again. She was extremely helpful in seeing that I understood every aspect of my service. More

Jordan was extremely helpful in coordinating service and optimizing the time and drive for myself as I come from Alabama optimizing the time and drive for myself as I come from Alabama More

They Always quick service and friendly people. They always do the job thoroughly and properly. They always do the job thoroughly and properly. More

My service provider was excellent, however the technician who did the work did not look it over. I went In for regular service and recalls, initially the call center told me it would be 1.5 hours. When I go who did the work did not look it over. I went In for regular service and recalls, initially the call center told me it would be 1.5 hours. When I got there, they told me approx 4 hours. The recalls were addressed - however the driver side mirror which has been replaced twice- looks like a fun house mirror. There is NO WAY the tech didn’t notice that . So now I have to drive another 40 min each way, for another appointment. VERY FRUSTRATING More

Quick service however I'm still getting app updates about recall and not showing a fix around that recall and not showing a fix around that More

The wait was pretty long but Jordan Waters was awesome! She was very helpful and even went in the rain to pull my car in so I didn't get wet. She was very helpful and even went in the rain to pull my car in so I didn't get wet. More