Shottenkirk Honda of Cartersville - Service Center

Location, condition, quality of work in a timely manner. I moved my service business to Shottenkirk from Hennessy of Woodstock to follow Kevin Etter my professional service advisor. It’s important to know y I moved my service business to Shottenkirk from Hennessy of Woodstock to follow Kevin Etter my professional service advisor. It’s important to know your dealing with a knowledgeable polite person. More

The people are pleasant, the waiting room was clean not working soft drink machine though working soft drink machine though More

Ginger kept me updated on my part as it was on back order. She let me know when it came in. Told me if I went into labor early that not to worry my part when it came in would be their waiting when I go order. She let me know when it came in. Told me if I went into labor early that not to worry my part when it came in would be their waiting when I got the chance to have it put in. Helped me find my latch system for my daughter’s car seat. More

The service is always fast, the dealership is clean, and the prices are reasonable. They do all my service. the prices are reasonable. They do all my service. More

Jordan was great to work with! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! More

Scheduling the service was very easy, I loved the app set up and communication from the service dept. However, I was told the service would take 45 minutes for a simple tire rotation and oil change and it to up and communication from the service dept. However, I was told the service would take 45 minutes for a simple tire rotation and oil change and it took one and a half hours to get out of the building. I watched the process through the service glass that shows the entire maintenance bay, and I was frustrated. The mechanics move like they're stuck in molasses, they chipped my hub caps, dropped my splash shield on the ground from above shoulder height, and spent more time joking and talking than working on my vehicle. When the service dept. tech told me I needed a new battery, transmission fluid service, and fuel service, I can only take them as seriously as they're taking their own job, which is very little. I'll be finishing out the service contract that I prepaid with them, but I'll probably find another service shop once completed. More

Great service, fast and reliable easy to schedule excellent service would definitely recommend Great job schedule excellent service would definitely recommend Great job More

Excellent customer service given by Angie. Comfortable waiting area for those who need to wait on service. Comfortable waiting area for those who need to wait on service. More

Angie, my service advisor, gave excellent customer service to me and she got my car done quickly. service to me and she got my car done quickly. More

Jordan did a great job helping me out with my service & keeping me up to speed on everything during my wait. She was extremely honest, suggestive & intelligent! I highly recommend going to see her for your keeping me up to speed on everything during my wait. She was extremely honest, suggestive & intelligent! I highly recommend going to see her for your next service! Personality definitely made my day! More