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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 27, 2023

The service department is awesome, I normally bring my car in on Saturday morning, hardly any wait time, the best thing is they check everything tires,breaks, batteries and let you know if you have a prob More

by SKOAL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan he's good 5?
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Sep 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 27, 2023

It was a great and easy appointment. The service was completed in a timely manner. More

by RASMEYOECIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
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Sep 28, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 27, 2023

Service department was great and made me feel like my vehicle was as in great hands! More

by shs.brinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Sep 27, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 25, 2023

My service representative was extremely professional and courteous. Jordan presented me with a complete list (including costs) of future needs for my vehicle, which I appreciate. More

by H623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your review and kind words for Jordan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

September 24, 2023

Took good care of service. Excellently handled. Ginger has excellent talent to take care of customers More

by JMPATELENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Sep 25, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ginger met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2023

Service department staff was very helpful and professional. The service advisor Kevin Etters kept me informed of the progress of my vehicle and thoroughly explained the services needed. It was More

by ANTHONY_GALLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Report | Print
Sep 25, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Anthony, and don't hesitate to let us know if we can be of further assistance.

September 23, 2023

Ginger provided excellent service. My car came in and had several issues that needed attention. She stayed in contact with me each day to let me know the progress. I was extremely p More

by VICTORMORGAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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Sep 25, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business, Victor, and hope to see you again soon!

September 23, 2023

Honda mechanics have always taken good care of my vehicles. They're friendly and professional. More

by FARTEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Report | Print
Sep 25, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

September 22, 2023

I was kept up-to-date and informed throughout my visit. The service I received was excellent. More

by AGEPFERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Sep 23, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2023

The staff was extremely courteous and polite. I’ll work was done expertly and timely. More

by hmoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Report | Print
Sep 23, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

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