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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 14, 2023

The workers at Honda were fast and great. I’ll definitely be back to get my car serviced More

by THEREF5K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Sep 15, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2023

John Heaton has always been thorough and informative when I have had my Honda Pilot in for service. More

by pamelacnorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
Sep 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business, Pamela, and hope to see you again soon!

September 14, 2023

Wonderful people great service every time I have been there it has been a pleasure! Thank you to all! More

by jonesshannon11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Amos
Sep 15, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Shannon, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 13, 2023

My car was having mechanical issues. I took it into the dealership and they were able to quickly determine what the issue was and get the parts ordered to fix it. More

by UGAFAN30121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

September 13, 2023

Jordan was great to work with and kept in touch the whole time. The technician caught a couple of problems and was able to fix them the same day. A really great team. More

by CBOYLE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 12, 2023

Awesome service. My car was fixed and ready in a timely manner. Thank you all in the service department. More

by Gwelch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

September 12, 2023

What I don’t like is a few days after the service I get a coupon for the same service that will be out of date for my next service. Thanks More

by HARRISOUTDOORS
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 12, 2023

Jordan was the best. She made my visit super easy and worked hard to make sure I understood what my computerized inspection findings meant. Because of her I will bring my More

by FDGCSARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

September 12, 2023

I worked with Ronald and he was helpful and polite. He told me a ready time of an hour to hour and a half and my car was ready in 40 mins. I was very satisfied. More

by april taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Ronald and our team. We're glad to hear we delivered such a great experience!

September 11, 2023

I went because my car fails emission test, and I was very anxious because I did not expect a 2017 Honda to fail emission. Ginger was very courteous, kind and professional. She shows me that she cares and kep More

by MAJO716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Sep 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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