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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,100 Reviews

4,100 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 18, 2023

Outstanding customer service and service. John kept me abreast to the progress of completing the recall repair. More

by jdaveb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 21, 2023 -

Shottenkirk Honda of Cartersville responded

jdaveb, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Cartersville!

August 18, 2023

Everything went smooth! Angie was really nice and helpful. My car was finished a little earlier than promised. More

by LLMOM45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Aug 21, 2023 -

Shottenkirk Honda of Cartersville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 18, 2023

Great visit. Staff was friendly, efficient and focused. Car delivered when promised. Good experience. Highly recommended. More

by RIP.DASHROCK
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Shottenkirk Honda of Cartersville responded

RIP.DASHROCK, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Cartersville!

August 17, 2023

Very nice sales staff. Willing to spend a lot of time with you helping pick the best fit for you. Justin Delong is the best!! More

by SANDRADAVIDJUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowdy, Drew Suslavich
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Aug 18, 2023 -

Shottenkirk Honda of Cartersville responded

SANDRADAVIDJUSTIN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Cartersville!

August 17, 2023

John, Ron, Gary and Tyler are the best and easy to do business with. I drive over 60 miles round trip from Marietta just for service here. Mr. Lewis has a lot to be proud of at this dealership. The front More

by PGGOLD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Shottenkirk Honda of Cartersville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Cartersville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 17, 2023

I brought my car in a few weeks back and I had the multi point inspection done and the mechanic noticed that my brake fluid was discolored so yesterday I had brought my car back to Honda and had a brake sys More

by CPADULA1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Shottenkirk Honda of Cartersville responded

CPADULA1919, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 17, 2023

Angie is very helpful, courteous, friendly and concerned about my needs whenever my car needs servicing. Honda service technician, Brian, (think that's his name) does a great job servicing my car. More

by pamela.dennis2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Aug 18, 2023 -

Shottenkirk Honda of Cartersville responded

pamela.dennis2011, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Cartersville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 17, 2023

Salesman staff are very nice and helpful in helping you decide the best car and deal for you. More

by SANDRADAVIDJUSTIN
Recommend Dealer
Yes
Employees Worked With
Everette Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowdy, Gavin Smith, Drew Suslavich, Kayman Sallee
Report | Print
Aug 18, 2023 -

Shottenkirk Honda of Cartersville responded

SANDRADAVIDJUSTIN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Cartersville!

August 16, 2023

These are the nicest folks - especially my Service Technician. John Heaton! He’s always very informative and keeps me well advised! More

by LEGALELAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton — the best service technician ever!
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Aug 16, 2023 -

Shottenkirk Honda of Cartersville responded

LEGALELAM, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Cartersville in the future!

Aug 16, 2023 -

LEGALELAM responded

You guys are the BEST!😊

August 16, 2023

JOHN WAS VERY KNOWLEDGEABLE ,FRIENDLY AND EXPLAINED EVERYTHING IN DETAIL TO WHERE I DIDN'T HAVE ANY QUESTIONS. I WILL ALWAYS USE HIM AS MY SERVICE ADVISOR! More

by DR_CZIMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN HEATON
Report | Print
Aug 17, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

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