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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,132 Reviews

4,132 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 23, 2023

I had the steering wheel on my new CRV changed out for a heated one. While a piece of the side dashboard was left off and possibly cracked during the installation, the service department was quick to reorde More

by BARBARAPARTAIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
Aug 24, 2023 -

Shottenkirk Honda of Cartersville responded

Barbara, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new CRV! We will share your comments with Ginger and our team, and we look forward to working with you again.

August 22, 2023

I ordered a heated steering wheel for my new CRV. It came in quickly, an appointment was made for installation and the steering wheel was installed. All in a timely manner. I was notified during each More

by BARBARAPARTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Report | Print
Aug 23, 2023 -

Shottenkirk Honda of Cartersville responded

Barbara, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Congratulations on your new CRV! Please don't hesitate to reach out if you need anything else.

August 22, 2023

I always drive out of my way to have my Honda serviced here. The team is great. More

by MICHAELRBROWNING95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Report | Print
Aug 22, 2023 -

Shottenkirk Honda of Cartersville responded

MICHAELRBROWNING95, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Cartersville in the future!

August 22, 2023

Always great service. Would recommend to a anytime. Friendly and courteous. Never had an issue. More

by EMAILDENNISCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Shottenkirk Honda of Cartersville responded

Dennis, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 22, 2023

Great service——my first time and I was very pleased with everything that I needed. More

by bevsam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
Aug 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2023

Kevin Etters is wonderful. He has great customer service and is so knowledgeable. You are ver blessed to have him. More

by mblavelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Report | Print
Aug 22, 2023 -

Shottenkirk Honda of Cartersville responded

mblavelle, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Cartersville!

August 21, 2023

Service advisor Angie was knowledgeable, knowledgeable and helpful. Service was performed as promised on time. Charges were at high end of expected range. More

by DAVE.STEWART1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Report | Print
Aug 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Dave. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2023

Honda of Cartersville service center does excellent work, and the service writers always take care of the issue with my Civic and Ridgeline. More

by SHREDBOARDHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton, Angie Angell
Report | Print
Aug 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 21, 2023

Always the best customer service and friendly staff. Covered my warranty part and repaired my car. Always 5 stars More

by KRSLAUGHTER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2023

Quick and proffessional service. What I like best is that they get the job done in a timely manner. More

by djones3154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
Report | Print
Aug 21, 2023 -

Shottenkirk Honda of Cartersville responded

djones3154, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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