Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

Sort by
August 06, 2023

Everything was done is such a quick manner and I really appreciated that! The employees were very helpful as always too. More

by madisonml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

August 05, 2023

My Civic's AC experienced a full-system meltdown, and John was very considerate and empathetic as he explained the issue to me and prepared me for what it would cost to fix it. The issue was handled in a More

by gohberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Service Department, Five Stars
Report | Print
Aug 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again.

August 05, 2023

This is a wonderful place to wait on my car being serviced. I had a book to read and I was comfortable. John Heaton is a super great service advisor. Everyone was friendly. More

by NGH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tyler Heaton
Report | Print
Aug 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience!

Aug 08, 2023 -

NGH14 responded

I feel that John Heaton was honest with me about my car. He talked with a mechanic and my Honda is doing well with 178,000 miles. I'm driving it still but I don't travel as much as I used to travel. Thanks for your great maintenance!

August 04, 2023

Great customer service! Angie answered all of my questions and updated me on the status. She’s very knowledgeable too. More

by EGRIMM354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Aug 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angie and our team, and we look forward to working with you again.

August 04, 2023

Jordan facilitated my work quite well. She was conscientious and friendly while keeping me well informed of the process. More

by NB C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Fancher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Jordan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 03, 2023

Phenomenal service! Hastily changing oil and tire rotation. Customer service was over the top! I love the service you offer to take me to my house while my car is being More

by dustin.saghy95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everette Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Shottenkirk Honda of Cartersville responded

Dustin, Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

August 03, 2023

The lady I spoke with was very helpful, very professional, and the service was done in a timely manner.. More

by KAYRAY45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Report | Print
Aug 04, 2023 -

Shottenkirk Honda of Cartersville responded

Kay, Thanks for sharing your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

August 03, 2023

Great Experience per usual from Shottenkirk. They were able to get me in same day. More

by LAUREN.ROEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Report | Print
Aug 04, 2023 -

Shottenkirk Honda of Cartersville responded

Lauren, Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

August 03, 2023

Great service and friendly staff. The oil change service was super quick back on the road in 30 mins More

by CONNERM654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Report | Print
Aug 04, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

August 02, 2023

We had a spoiler installed and pin-striping repaired. The work was completed in a timely manner. We were traveling from Iowa to Florida, so time was of the essence. Thank you Shottenkirk Honda. Jordan w More

by VINCEANDHALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Keffer and Michael
Report | Print
Aug 03, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Jordan and the team were able to help, and we hope to see you again!

1
...
87
88
89
...
414