Shottenkirk Honda of Cartersville - Service Center

Always friendly. I've purchased several vehicles from this dealership and I always take them back for service. I've got two Hondas now and this is the only place I I've purchased several vehicles from this dealership and I always take them back for service. I've got two Hondas now and this is the only place I take them, Sandy in service is great! More

Fast and friendly service. Jordan and terry ford were both amazing. Started with 30,000 mile tune up ends up leaving w. New ride Jordan and terry ford were both amazing. Started with 30,000 mile tune up ends up leaving w. New ride More

Angie has been awesome every time I’ve been there. After my service was complete I noticed that my steering wheel had been scratched. Angie advised me that they would make it right. I returned the nex After my service was complete I noticed that my steering wheel had been scratched. Angie advised me that they would make it right. I returned the next week and they replaced the scratched steering wheel with a brand new one. I would be upset if I couldn’t work with Angie again, you better keep her around. More

The service itself was great. First, let me say that I am extremely grateful for the loaner vehicle I was given. But, it was absolutely disgusting!! Shottenkirk should actually b First, let me say that I am extremely grateful for the loaner vehicle I was given. But, it was absolutely disgusting!! Shottenkirk should actually be embarrassed!! Yes, the outside was sent through the wash, but the inside was super gross! Even the ceiling was dirty. The car smelled horrible, seats were badly stained, the phone charger did not work and just disgust throughout whole car. I've been given a loaner vehicle before and it was the same exact way. More

Last minute decision to stop in, they got us in immediately and were very kind! immediately and were very kind! More

Oil change took to long. Not enough Information while I was waiting. I had an 8:15 am appointment and I didn’t get to leave until 10:10 Not enough Information while I was waiting. I had an 8:15 am appointment and I didn’t get to leave until 10:10 More

Jordan was wonderful in keeping me informed of my cars service status. There was an issue the following day whereas Jordan again was kind and patient with the situation and continued to keep me well infor service status. There was an issue the following day whereas Jordan again was kind and patient with the situation and continued to keep me well informed of progress. More

Ginger in Service Dept was fantastic on communicating progress. 5star service from Ginger and mechanics progress. 5star service from Ginger and mechanics More

Was very Kind and Courteous. The waiting area was very clean and comfortable. Thank You! The waiting area was very clean and comfortable. Thank You! More

An appointment was made to have a recall repaired. Upon arrival, I was told they are not sure when they could repair it. Once the repair was made, the radio will not work. After waiting at the dealers Upon arrival, I was told they are not sure when they could repair it. Once the repair was made, the radio will not work. After waiting at the dealership for FIVE and a HALF hours, I had to finally insist for a loaner car to go home. When i got my belongings out of the car, no one was working on it. More