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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,188 Reviews

4,188 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 31, 2023

Shottenkirk is the Best… friendly and knowledgeable. I don’t take my car any where but here♥️ More

by KRSLAUGHTER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Aug 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2023

Had new brakes and oil change done & the work was very professional and was completed in a timely manner. More

by DAWGSAREGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Report | Print
Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Ginger and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

July 31, 2023

Work was done quickly and efficiently - only challenge is there is nowhere to take a private call if you work while waiting. More

by Carley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name if new person - do not remember him giving me his name when I arrived
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Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Carley, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 31, 2023

Drew for Schottenkirk was awesome and the showroom is always nice, clean and friendly. This is the second car we have purchased from Schottenkirk and both times have been painless and easy. Richard L More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Clark, Thank you for taking the time to share your thoughts on working with Drew, Richard, and our team. We're glad to hear we delivered such a great experience!

July 30, 2023

Bob Corley did a great job. I had a boo boo on my new car from the manufacturer. It had to be fixed by the body shop. Bob kept me informed along the way. It is my second car i More

by Jhelton4
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Corley, Angie Angell, Bernie Black
Report | Print
Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

July 29, 2023

They helped with my every need. The tech was very helpful at check out with us. More

by QUEENYV213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger 5 stars , Angie Angell
Report | Print
Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 26, 2023

We alway have the best experiences here. They are honest, helpful and fair! 10 out of 10! More

by PATRICKDAVALOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendi Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Kevin Dowdy
Report | Print
Jul 26, 2023 -

Shottenkirk Honda of Cartersville responded

Patrick, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 26, 2023

Service is always great & fast, employees are very knowledgeable & go over everything. If I have to work I’ll drop my car off & they let me know when it’s ready . More

by CNWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger chapman
Report | Print
Jul 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2023

I was quickly greeted and my car trouble assessed. The car was serviced immediately and I was satisfied with the outcome. More

by CPADULA1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Report | Print
Jul 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

July 25, 2023

My car was done over 30 minutes before I was able to be checked out and leave. When I got into my car, my seat setting had been changed, and my Apple car play would not work on my car and I have had troubl More

by weston.j.hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Report | Print
Jul 29, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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