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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,100 Reviews

4,100 Reviews of Shottenkirk Honda of Cartersville - Service Center

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June 26, 2023

Good people doing a good job every time that I have been there. Zero anxiety experience. More

by MGASAWAY6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angie Angell, Damien Brooks
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Jun 27, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Angie, Damien, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

June 26, 2023

Angie is the BEST! ! The service and regular updates on progress was phenomenal. Thank you!! More

by BLUESHIRTS94
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Jun 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. Angie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

June 26, 2023

Jordan was very professional and courteous and followed up with me for an update due to the wait time as she promised she would. She was very helpful and friendly. More

by MANAGER4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jordan and our team, and we look forward to working with you again.

June 26, 2023

Great experience. Kevin was great to work with. Very reasonable cost for work done. Will definitely be back. More

by DCANTRELL2313
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! Kevin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

June 26, 2023

The consultant was very helpful and kept me updated. 15 word rule makes me want to exit More

by JDLEMOND
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your experience with Shottenkirk Honda of Cartersville. Tyler and our team appreciate your business and hope to see you again soon!

June 26, 2023

Very friendly. The service department staff were very helpful. Our vehicle was repaired on time. Thanks. More

by KMARTIN0707
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Report | Print
Jun 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Angie, Tyler, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

June 25, 2023

Ginger was great with communicating what was going on with my service. She kept me in the loop at all times and got my vehicle back to me as soon as possible. More

by ALEAH.WALKER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger
Report | Print
Jun 26, 2023 -

Shottenkirk Honda of Cartersville responded

ALEAH.WALKER, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit {{business_name}}. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 23, 2023

Overall they have been very helpful except the time I lost my one key they give you when you buy a used car. When I first called to see if I could get a replacement key a nice young man said they could h More

by JANICEEHARDIN7
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your feedback, Janice! Please don't hesitate to let us know if we can be of further assistance, we would appreciate the opportunity discuss this issue in more detail. We appreciate your business and hope to see you again!

June 23, 2023

It took too long (90 minutes) to do an oil change and tire rotation even with an appointment. More

by DANIEL.PETELL
Workmanship
Recommend Dealer
Yes
Employees Worked With
kevin
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Jun 23, 2023 -

Shottenkirk Honda of Cartersville responded

Daniel, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 23, 2023

Shottenkirk is always professional, friendly, and this visit at 7:30 AM was prompt. Thank you Angie!! More

by GS72205
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jun 25, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jun 26, 2023 -

Shottenkirk Honda of Cartersville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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