Shottenkirk Honda of Davis

I don't understand why I need to write fifteen words. Everything was very good, but the questions cover this. I almost didn't;t respond because of this unnecessary requirement and worry that others won Everything was very good, but the questions cover this. I almost didn't;t respond because of this unnecessary requirement and worry that others won't because of it. More

Everyone was polite when I got there with my appointment took my car right in I just don’t understand why it says I’m missing a service from the dealerreader.com took my car right in I just don’t understand why it says I’m missing a service from the dealerreader.com More

Tom Edwards and Patrick(Pratap Chand) Made sure that my repairs were done correctly and Patrick kept me well informed on the progress with the repairs . Thank You, Tom and Patrick Sincerely, Roy E. Wr repairs were done correctly and Patrick kept me well informed on the progress with the repairs . Thank You, Tom and Patrick Sincerely, Roy E. Wright More

My "go to" guy still works at this Honda dealership - that's TOM EDWARDS!! Friendly, professional and always helpful - he's why I keep coming back to this dealership. Thanks, Tom, for all your years of that's TOM EDWARDS!! Friendly, professional and always helpful - he's why I keep coming back to this dealership. Thanks, Tom, for all your years of stellar service! More

I would have rated this service higher, but the day after my service was completed the engine light came on. I've tried to reach the service department, but no one ever picked up the call. This is disappoi my service was completed the engine light came on. I've tried to reach the service department, but no one ever picked up the call. This is disappointing since I've been getting my car serviced exclusively at this Honda dealer since I purchased it there in 2004. More

My service rep Jennifer was outstanding and she made sure my service visit went as planned. I really appreciated that she didn't try to upsell me, which I hate. I always do my services at Honda for the paper my service visit went as planned. I really appreciated that she didn't try to upsell me, which I hate. I always do my services at Honda for the paper trail and service guarantee. I am very satisfied More

Called one morning and left message for Jennifer to call back. Never received call back. Called back 2 days later and made an appt for 7:30am. Jennifer had not yet arrived at work. Waited 15 min to check in back. Never received call back. Called back 2 days later and made an appt for 7:30am. Jennifer had not yet arrived at work. Waited 15 min to check in. Finally Tom helped me. Later in day Jennifer left message to call her back re repair work, I called her back and was on hold for 15 min. I will never use Jennifer again for service representative. More

The most AWFUL and SHADY car buying experience we have ever had. Sigi was the sales rep. So glad we walked away and bought from a different dealership. ever had. Sigi was the sales rep. So glad we walked away and bought from a different dealership. More

Poor service, unfriendly attitude, irresponsible and do not take my problems seriously, the vehicle problems can not be solved, the mechanic can not find out where the problem is, not experienced, low leve not take my problems seriously, the vehicle problems can not be solved, the mechanic can not find out where the problem is, not experienced, low level. Buy a new car market adjustment of 8000 US dollars, do not recommend this dealer, to 0 Star. Too bad More

BELIEVE THE BAD REVIEWS. DO NOT EVEN CONSIDER THIS DEALER TO BUY A CAR. They are complete criminals. Sold my mom a used Lincoln and basically never went over the deal. Th DO NOT EVEN CONSIDER THIS DEALER TO BUY A CAR. They are complete criminals. Sold my mom a used Lincoln and basically never went over the deal. They purposely mixed the contract pages up during signing and then told her she needed to sign a electronic pad for the Gap contract and the warranty. They applied the same signature to 5 contracts. At they end you don’t get copies of anything just a USB drive. When we got home I put in the drive and see they added $10k to the car. Called same day to say she didn’t even know these things were on there and Sigi never said anything but a “warranty” . One of the contracts for maintenance wasn’t included on the drive. Had to call over and over and when they sent it over they had put a different signature on the contract. I canceled all but one that isn’t able to be cancelled. Two of them ($7k) will be refunded by the company Ethos. And two ($2k) are supposed to come from the dealer. They all should go to the lender. When I called back Sigi threatened me and Doug from finances accused my mom and I of always interrupting. THESE GIYS RUN A SCAM ON EVERY SINGLE CUSTOMER. I plan on refinancing the loan once the warranties get refunded. Pretty crappy that my mom is paying interest waiting for a refund of something they never even pitched. They were so greedy it’s unreal. These people need to look over their shoulders walking down the street because all their frauds will catch up to them someday. They’ve ripped so many people off and eventually they’ll do it to the wrong person. More