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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
260 Reviews

260 Reviews of Shottenkirk Nissan Rome - Service Center

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June 01, 2024

Service Team provided great customer service and the wait time was acceptable. Great Team Work! More

by MICHELLEC0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 01, 2024

It is always pleasant friendly staff, they keep ypu updated on what's happening to your car and approximately when it will be ready More

by William Satterfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 01, 2024

Excellent service, professional approach, justified repair options, great service disposition by Service Manager. Positive experience. More

by svgeorgia01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisden
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Helpful
May 29, 2024

Jaime and crew are very nice and kept me posted on any updates and service work. More

by ANDYAKIN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 27, 2024

No comments. If you want to demand a minimum word count in addition to checks, this will be my last response to a survery. More

by GBATCHELOR721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

Helpful
May 26, 2024

The team was welcoming, they were happy to help me. I was in and out, fast service! More

by RICKYBP21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
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May 28, 2024 -

Shottenkirk Nissan Rome responded

RICKY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

Helpful
May 25, 2024

Provides great courtesy service and short wait time. . All the staff is very polite and helpful. More

by SGD1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

Helpful
May 25, 2024

Alway great this time they lack on refilling my wiper fluid. Other than that they are awesome More

by TAMEKARWARE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

Helpful
May 24, 2024

The people are very respectable to all the customers that I seen the day my car was serviced. The waiting room is very clean and quiet. I will return for my next service More

by HANEYIRIS
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kay
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May 28, 2024 -

Shottenkirk Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 23, 2024

Very hapy with the expertise and professionalism at Shottenkirk Nissan in Rome, GA. I will be back again and again !! More

by NIKOLAOU.CHRISTOS1ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
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