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Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center
West Burlington, IA
177 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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177 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center
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August 18, 2023
5 different visits in 5+ months and still do not know if it is fixed this time. 3 parts, $1,400+ later. This last time, 3 phone calls for a ride to go pick-up truck and 3 total hours of waiting for someone it is fixed this time. 3 parts, $1,400+ later. This last time, 3 phone calls for a ride to go pick-up truck and 3 total hours of waiting for someone to come. Major service problems! More
by STEVENMALCOM2112
Verified CustomerEmployees Worked With
Matt Weir
August 18, 2023
We have bought several vehicles from this advisership and plan to continue to do so. plan to continue to do so. More
by JALLEN1320
August 17, 2023
Always excellent service and customer experience at Shottenkirk West Burlington. We recommend them to our friends and family. Shottenkirk West Burlington. We recommend them to our friends and family. More
by TJKIMMEL61
Employees Worked With
Other Employees :
Dylan Wilhelm, Adam Brown, Alex Nguyen, Brent Harris
August 14, 2023
Really nice folks. They are super easy to work with. I'd definitely recommend them to anyone. They are super easy to work with. I'd definitely recommend them to anyone. More
by jkeith2011
August 14, 2023
I love the friendly atmosphere- and fast service- I just haven’t been able to get my issue fixed in my car. Maybe third time is a charm. Still I think for dealerships in our area- Shottenkirk is the best. haven’t been able to get my issue fixed in my car. Maybe third time is a charm. Still I think for dealerships in our area- Shottenkirk is the best. More
by DILANGE099
Employees Worked With
August 11, 2023
They were very nice and very good have been very happy with their work and their products with their work and their products More
by JJARRETT7554
August 11, 2023
Quick easy service. Friendly staff. Accommodated a potential last minute change readily. Service technicians were very clean. Friendly staff. Accommodated a potential last minute change readily. Service technicians were very clean. More
by SEITZJOSEPH
Employees Worked With
August 11, 2023
Meant to put Matt Luers not Levins. The rest of the review was spot on. The rest of the review was spot on. More
by MOZ4647
Employees Worked With
Other Employees :
Matt, Zack and Taylor in the service det, Troy Patterson
August 11, 2023
My salesperson was Montel and he took great care of everything! I would definitely recommend Montel to others. It was a great experience. everything! I would definitely recommend Montel to others. It was a great experience. More
by SHINN357
Employees Worked With
August 11, 2023
Great dealership. Have bought multiple cars there and are very good to deal with. Matt Levins is super. The service department headed by Mike Allen is top notch. T Have bought multiple cars there and are very good to deal with. Matt Levins is super. The service department headed by Mike Allen is top notch. Things are done right and if there’s an issue it is solved as quickly as possible. Will buy there again and again!!! More
by MOZ4647
Employees Worked With
Other Employees :
Matt, Zack and Taylor in the service dept, Troy Patterson
