Shottenkirk Toyota Granbury
Granbury, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,154 reviews
I wasted my time and gas not once but twice. I found a car in my budget, I gave them the go ahead to pull credit on both my husband and I. I sat there for two hours, granted they where busy. I l I found a car in my budget, I gave them the go ahead to pull credit on both my husband and I. I sat there for two hours, granted they where busy. I let them know I had to go. As I attempt to walk out the salesman chases me down and states they can get me in that car for sure for zero down and a very low payment. I said do you mean you think you can or know you can as in you have a bank approval. I do have bad credit which is not their fault but he assured me it was approved I just needed to come back and sign with my husband. I left went home and came back with my husband we sat for 30 minutes for them to come tell me they needed a large down payment. I told the salesman that I was not happy that he lied he said he never told me it was approved. THAT WAS A BOLD FACE LIE. I do not blame the salesman. I blame the finance and sales managers that told him what to say and what to do to get us to come back in. I know he didn’t mean to lie… I have heard horrible things about all Shottenkirk locations and after today I believe word of mouth is very accurate!!!!! More
Hatty was excellent. She worked everything over the phone with us. Branson was good also, young She worked everything over the phone with us. Branson was good also, young More
We have traded and had our vehicles serviced at this location for years. Friendly capable staff. location for years. Friendly capable staff. More
Very friendly and efficient Courteous, easy going. Relaxed environment Overall experience was excellent Everything was done quickly and smoothly Relaxed environment Overall experience was excellent Everything was done quickly and smoothly More
Horrible place. The one in Granbury did the Bait and Switch tactic. I loved a blue dodge. They let me take it home. Loved it needed a couple of things done to it. It The one in Granbury did the Bait and Switch tactic. I loved a blue dodge. They let me take it home. Loved it needed a couple of things done to it. It was used. When I brought my husband back with me th next evening. Demeanor had changed. He's a mechanic and just off work. U could tell they decided we couldn't afford this truck. So they told me I didn't need this one and showed me the most plainest dodge ram they could find. We found it very offensive. So we left and bought a brand new dodge at Roger Williams totally decked out. So Shottenkirk will never be my motor company. More
Everything went great. Dealer did what they said they would do and everyone was very friendly Dealer did what they said they would do and everyone was very friendly More
Slow, xx upcharges,cheap won’t even give you a complimentary water,No test drive complimentary water,No test drive More
Very good communication. Have not experienced the same level of communication with any other dealership Have not experienced the same level of communication with any other dealership More
Awesome folks here at the dealership Tyler and Mitch really took care of me and went the extra mile to make sure I got the truck I wanted for the right price! really took care of me and went the extra mile to make sure I got the truck I wanted for the right price! More
Oscar Black, Tony Garren, Hunter Dennis did an outstanding job. I was more than ready to never come back to Shottenkirk, however in the end these three individuals saved this relationship. I also outstanding job. I was more than ready to never come back to Shottenkirk, however in the end these three individuals saved this relationship. I also am grateful to Ozzie in service who was very helpful and willing to try to go the extra mile. More


