Ozzie Villarreal
Ozzie Villarreal at Shottenkirk Toyota Granbury

Ozzie Villarreal

Service Advisor

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
15 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

Languages Spoken

English English

Spanish Spanish

5.0

15 Reviews

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15 Reviews of Ozzie Villarreal

October 16, 2026

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Employee Rating

I had the best care and service in an emergency situation! Ozzie is the best ! More

by SGodfrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2026

Shottenkirk Toyota Granbury responded

Your praise of Ozzie’s quick emergency response for your Grand Highlander reflects our service team’s dedication. Knowing you felt well taken care of means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 28, 2026

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Great friendly service when I needed an oil change. Price was reasonable. Will return to this dealership for future automotive needs. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Shottenkirk Toyota Granbury responded

Thanks for highlighting our welcoming service during your oil change and fair pricing. We look forward to servicing your Toyota RAV4 again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 26, 2026

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Friendly and they were very helpful and they had a clean waiting room to wait in till ur car is fixed More

by oliverboliver14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 26, 2026

Shottenkirk Toyota Granbury responded

We’re glad you found our service team friendly and helpful, and that our waiting room provided a comfortable space while we serviced your Toyota RAV4. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

July 01, 2026

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We have traded and had our vehicles serviced at this location for years. Friendly capable staff. More

by 817texasballew
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2026

Shottenkirk Toyota Granbury responded

We appreciate your loyalty over the years and are glad our team has consistently provided friendly, capable service. It’s been a pleasure servicing your Toyota Tundra and assisting with your trades. We look forward to supporting you for many more years. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 11, 2026

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Oscar Black, Tony Garren, Hunter Dennis did an outstanding job. I was more than ready to never come back to Shottenkirk, however in the end these three individuals saved this relationship. I also More

by jschenewark
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: OSCAR BLACK, HUNTER DENNIS

Apr 13, 2026

Shottenkirk Toyota Granbury responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Oscar, Tony, Ozzie, and Hunter met your expectations. Thank you again for choosing Shottenkirk Toyota Granbury. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

March 17, 2026

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Employee Rating

Ozzie made the whole process smooth. I’m returning due to his helpfulness and ease of working with him More

by Texsgg
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 17, 2026

Shottenkirk Toyota Granbury responded

We’re thrilled to know that Ozzie’s expertise made servicing your Toyota Grand Highlander effortless. We look forward to your next visit and appreciate your continued trust in us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

March 01, 2026

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Great experience buying a car from this dealer. Nothing but high praise for all individuals. More

by Bill
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TYLER AKINS , Mitch Morgan

Mar 01, 2026

Shottenkirk Toyota Granbury responded

Delighted you had a great experience purchasing your used Toyota Highlander and that our team left a positive impression. Thank you for your praise and for choosing us for your purchase. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 27, 2026

Dealership Rating
Employee Rating

Mr. O.V. Is a great asset to the company he went above and beyond to make sure my needs were completed.. Especially when he himself without hesitation, vacuumed my vehicle, he did not think twice about More

by Jacob0403
Recommend Dealer
Yes
Feb 28, 2026

Shottenkirk Toyota Granbury responded

Thank you for the 5-star review and for highlighting Ozzie’s attentive approach during your Toyota Highlander’s service. We’re glad he took the initiative to vacuum your vehicle and demonstrate pride in his work. We look forward to welcoming you back if you need any future service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 13, 2026

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Employee Rating

Ozzie is a very service person, your dealership has always given me very good service More

by stevep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Shottenkirk Toyota Granbury responded

We’re happy to hear that Ozzie and our service team have consistently taken great care of your Toyota Tundra. Thank you for your five-star review and for choosing us again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 04, 2026

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Employee Rating

We have always had very good experiences with this dealership. If we hadn’t, we’ve gone elsewhere. More

by lumberjack75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Morgan and Justin Ford

Feb 04, 2026

Shottenkirk Toyota Granbury responded

Thank you for sharing your positive experiences and for your loyalty to Toyota. We’re pleased to know we’ve earned your trust time after time. We look forward to assisting you again soon.

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