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Shottenkirk Toyota Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
3,109 Reviews
Toyota Dealership In Granbury Near Fort Worth, TX Shop Shottenkirk Toyota of Granbury Today Are you searching for an affordable new or used Toyota near Fort Worth, Texas? If so, you'll find the competitive offers you're looking for at Shottenkirk Toyota of Granbury! We proudly help local Texas drivers locate the precise Toyota that suits their needs, so whether you're after a sleek new Toyota Camry sedan or a powerful Tacoma or Tundra pickup truck, you'll find it here at our new and used car dealership. You can begin researching your next new Toyota right here on our website. Our Toyota dealership proudly offers competitive rates near Fort Worth, TX, that make driving a new Toyota possible. So visit us in Granbury, TX or give us a call at 817-776-5244 today! Why Buy & Service Here? When you're looking for extra value and perks, turn to our dealership in Granbury that's home to Shottenkirk Customer Care, which offers driving peace of mind thanks to powertrain coverage, key replacement, dent and ding repair, windshield repair and an array of other valuable services. We welcome local drivers to visit our service center for Toyota Express Maintenance, where our service is always fast and coffee and Wi-Fi access while you wait are always free!
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5100 U.S. 377

Granbury, TX

76049

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Showing 3,109 reviews

April 17, 2024

AMAZING! Great salesman! Helpful, friendly and easy to talk with. Eill continue trading with you. More

by MGALINDO.GUTIERREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Schwerdt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexus Williams, Derrick Jones, Jason Klein
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Apr 18, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 17, 2024

Hunter was an excellent salesman. The entire process was easy and very relaxed. No sales pressure. More

by RHINERANCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter, and Tyrone were top notched. , Tyronne Wells
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Apr 18, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 15, 2024

Alex was supposed to follow up with me about a part. Never heard back from him about the follow up repair. More

by MANNCLAN333
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

April 14, 2024

They were so awesome helped me get into a brand new car awesome team 😊 great More

by ROZAE29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyronne Wells, Hatty Whaley
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Apr 15, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 13, 2024

The transaction from start to completion was very professional we also loved the car we purchased. More

by RUBYLEEONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Franklin, Jason Klein
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Apr 15, 2024 -

Shottenkirk Toyota Granbury responded

RUBY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 13, 2024

Great place to buy and service your vehicle. Way better then the giant DFW stores where you are just another number. More

by jasonklein0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bone, Wade Elliot, Tyronne Wells, Cory Franklin, Hassan Tutson, Corbin Bramlet, Jason Klein
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Apr 15, 2024 -

Shottenkirk Toyota Granbury responded

jason, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 13, 2024

My granddaughter and I really needed someone to work with the down payment we were able to put down. My husband died a year ago and we have had a rough year. Your staff were absolutely fantastic. She was ab More

by EL2MM52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Rand, Tyronne Wells
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Apr 15, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 12, 2024

Did not like the fact there is a 3% up charge for credit … It should be a cost of business … Makes you look like a small Resturant and it definitely affects your reputation negatively!! More

by Gene Auerbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Shottenkirk Toyota Granbury responded

Gene, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

April 12, 2024

Service is excellent and the staff is great, very knowledgeable about what the customer needs. More

by ISMAEL.AYALA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Lennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Shottenkirk Toyota Granbury responded

ISMAEL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

April 11, 2024

Was told I had a nail in my tire. Made it less than 5 miles down the road when my tire went flat. Changed tire and the nail had been removed More

by KAVY4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

Apr 12, 2024 -

KAVY4444 responded

So, I had a bad experience with your service department and y’all want “me” to reach out to yall to discuss it? This seems to be another issued

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