Shottenkirk Toyota San Antonio

Pretty good service most of the time, but I came in to get my battery replaced and Alisa was a lot of help in getting me checked in and making sure I know what’s happening to my vehicle and how long it’d get my battery replaced and Alisa was a lot of help in getting me checked in and making sure I know what’s happening to my vehicle and how long it’d take she made the process smooth and easy. More

The car bought was damaged and the salesman didn’t tell me about the damage me about the damage More

No pressure sales and upfront with everything about the vehicle, price, and process. Very happy! vehicle, price, and process. Very happy! More

Felt respected, heard, and treated fairly—patient with us and not once did we feel pressured. Really felt like they cared about us as people and not just as another sale. ❤️‍🩹 They truly know the ins and ou and not once did we feel pressured. Really felt like they cared about us as people and not just as another sale. ❤️‍🩹 They truly know the ins and outs of their products and the market. We learned so much! Prioritized as a second-time buyer. Awesome, unique inventory options compared to other Toyota dealers. We consider them family now. Thank you for everything, thank you for being so thoughtful, thank you for taking the time to get to know us and hear our stories, and I hope our son lightly knocking himself out while hitting your gong will be the gift that keeps on giving. [No children were permanently harmed during our new car celebration.] 😬💀❤️ More

I have been taking my vehicle for service for a few years now and I always get good results. Never had issues with my service. I always recommend my family and friends to take thier vehicles to get service now and I always get good results. Never had issues with my service. I always recommend my family and friends to take thier vehicles to get service with shottenkirk toyota. More

Chris and Enrique really listened to what I wanted and then made it happen. I'm very happy with my new car. then made it happen. I'm very happy with my new car. More

This is a well run Dealership, I have purchased 3 trucks from here and have had great experiences every time. Your Service department is world class! from here and have had great experiences every time. Your Service department is world class! More

Awesome service. All staff were friendly and professional. Expectations and communications were outstanding. Great experience. I love the new automated review and All staff were friendly and professional. Expectations and communications were outstanding. Great experience. I love the new automated review and approval system for inspection results and additional recommended service items. More

I recently had my Toyota Highlander in for its 5,000 mile maintenance and I couldn't be happier with the experience. My service representative, Shelby, was incredibly communicative and kept me informed throu maintenance and I couldn't be happier with the experience. My service representative, Shelby, was incredibly communicative and kept me informed throughout the process. I was in and out of the dealership in under an hour, which was impressive given the thoroughness of the service. Everything ran on schedule, and the service was top-notch. This is why I chose to purchase my vehicle here and continue to bring it back for maintenance. Shelby's exceptional customer service is a big reason why I'm a loyal customer. More

First time at your location. We live on the west side just off downtown. We will definitely be going back to your location for service on our Rav. Other Toyota takes over 2hrs fo We live on the west side just off downtown. We will definitely be going back to your location for service on our Rav. Other Toyota takes over 2hrs for oil change even with appointment. Even though your further from home the time there was way faster than our previous location. Everyone there were amazing. Our service person was a young lady very professional and not pushy. Which we appreciated. She let us know what was recommend for our Rav. Truly will be returning to your location. . More