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Shottenkirk Toyota San Antonio - Service Center
San Antonio, TX
377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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377 Reviews of Shottenkirk Toyota San Antonio - Service Center
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July 09, 2025
Art was fantastic at Toyota! Helped me as soon as I pulled into the center and explained everything is great detail! It’s hard to find good customer service but he did an excelle Helped me as soon as I pulled into the center and explained everything is great detail! It’s hard to find good customer service but he did an excellent job! More
by Vannie16
Employees Worked With
Art
July 09, 2025
They are happy and willing to help you . I went for an oil change and was out in less than 40 minutes. I went for an oil change and was out in less than 40 minutes. More
by Mickey
July 05, 2025
Fast and friendly service, courtesy ride home. Always good service at this location! Michael Dean Always good service at this location! Michael Dean More
by Michael
June 29, 2025
I've been coming to this dealer for service on my cars for years it's been good service but now even better with the new ownership. for years it's been good service but now even better with the new ownership. More
by altamez5335
Employees Worked With
June 28, 2025
I was glad that I was able to get an appointment as quickly as I did. I was pleased that my issue (screw in tire) was fixed. They checked for other problems (alignment) and it was also fixed, thanks. quickly as I did. I was pleased that my issue (screw in tire) was fixed. They checked for other problems (alignment) and it was also fixed, thanks. More
by Girlcapri23
Employees Worked With
Other Employees :
Kyle-service rep that I interacted with (did not meet actual technician that worked on my vehicle)
June 27, 2025
Bexar County Justice Court awarded me a judgment against Shottenkirk Toyota for Deceptive Trade Practices. Here are the details. A Shottenkirk technician recommended replacing the AC condenser, which wou Shottenkirk Toyota for Deceptive Trade Practices. Here are the details. A Shottenkirk technician recommended replacing the AC condenser, which would have been a costly and unnecessary repair. Injecting a dye into the Freon gas is the proper method to detect a leak, which the technician did not perform. During my service visit regarding the Venza, I expressed my concern to the service representative that the air conditioner fails to cool effectively while in EV mode or when the vehicle is idling. In contrast, it performs exceptionally well in other situations. Given this, it was unnecessary to replace the AC condenser. My son researched and discovered that during Toyota's recall of the "Electronic Stability Control Module Software," some technicians neglected to reconnect the engine cooling fan harness. Your dealership performed the recall service but failed to reconnect this harness. According to information from Reddit, after I plugged in the harness, the air conditioner now cools when running in the EV mode or while idling. More
by Bob Bishop
June 25, 2025
“Really appreciate it, everything turned out great. ” “I appreciate the punctuality and quality work.”. Thank you... ” “I appreciate the punctuality and quality work.”. Thank you... More
by edward_celis
Employees Worked With
